TrackerRMS

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TrackerRMS

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4.9

Out of 5 stars
(12 Reviews)

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TrackerRMS
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TrackerRMS Reviews

from Sierra Technologies

Monday, January 27, 2014

Since we started using TrackerRMS, our productivity has increased tremendously. We've streamlined many processes and are operating more efficiently!.

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from NEMO

Monday, December 30, 2013

Since our company first started using TrackerRMS I have seen nothing but an Improvement in our efficiency and speed. Our profit margin has steadily increased thanks to TrackerRMS! Thanks!

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from WZL and Associates

Monday, October 14, 2013

Rate TrackerRMS has enabled my business to manage all of my marketing emails instantly with an easy to use interface and other time saving features unique only to Rate Tracker RMS. This has been one of the most intuitive products that I have ever used.

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from Self Employed

Friday, September 13, 2013

TrackerRMS, when deployed, has made management of CRM so much easier for me. Everything is easy to navigate, so much so, that someone who is new to these kinds of programs, would easily be able to utilize it for their benefit. Best of all, it's powerful.

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from Omega Health Systems

Wednesday, May 1, 2013

As an executive formerly responsible for a very large scale deployment of another system, I am extremely familiar with all the risks, rewards, capabilities, and limitations of CRM software. Upon joining OHS it was immediately clear that we had outgrown the configuration of our implementation and needed to pursue a common operating platform that our various service lines and business teams could collectively use to manage their activities, but without breaking the bank! To identify the right partner for our organization, we elected to undertake an extremely robust market level analysis. Our goal was to find a product that afforded us a high degree flexibility while maintaining ease of use and ease of administration. And provided comprehensive functionality with an affordable and fixed total cost of ownership. We evaluated 60 different products in total - TrackerRMS was the hands down winner. TrackerRMS offers an extremely intuitive, clean, and easy to use design and navigation. Included in the base product are functionality and features that you almost always have to purchase separately or pay more for elsewhere. And the TrackerRMS customer service support is quite frankly among the best I've seen. I would strongly recommend TrackerRMS in both my capacity as a current user, and a long time IT executive and buyer of software systems.

1 of 1 people found this review helpful.

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from Futurecurve

Friday, April 26, 2013

Before we started using TrackerRMS our process was very disjointed, we used email marketing software and various excel spreadsheets to track our leads and follow up. It was hard to track what communication we'd had with any one contact. So we researched a number of CRM options and found TrackerRMS to be one of the best value and the most comprehensive. Thanks to Tracker we are now able to respond automatically to leads from our website, follow up with template emails, send campaign emails and manage projects and reporting all from one easy to use system.

1 of 1 people found this review helpful.

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from ARC Energy Reduction Solutions LLP

Thursday, April 25, 2013

TrackerRMS has proved to be an invaluable sales, marketing and data management tool for us. We have been using TrackerRMS for two years and it has proved particularly useful for sharing data between our offices and the sales Team who are often working remotely. We have been particularly impressed by the flexibility and usability of the system. The high level of on-going support and training provided by TrackerRMS has ensured we continue to get the most out of the system. TrackerRMS is open to suggestions to further improve the software and regularly provides updates incorporating these suggestions. A software company which listens to its clients – what refreshing change! Needless to say, we cannot recommend TrackerRMS strongly enough.

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Thursday, April 25, 2013

We started using TrackerRMS over two years ago having looked at several other options. We hadn't previously had an official CRM system, but did have carefully constructed spreadsheets which were stored locally on our server. We chose TrackerRMS because it was really easy to use, the support we got from the technical support team was exceptionally good during our trial sessions and it had great functionality. Having decided to buy, the implementation was good - there a few oddities but they were in the main at our end and the Tracker RMS team were brilliant at helping us get things sorted, as well as very patient. The benefit of having the TrackerRMS system was brought sharply home when later in the first year of use, a senior member of our marketing team was off ill for several months. Previous to having TrackerRMS we would of struggled to keep on top of required sales leads and follow-ups, but having the system meant someone was able to pick up from our usual representative seamlessly. Moving forward, the system has proved very valuable for tracking the life cycle of projects and for targeting new areas for possible business. The functionality is really good and we have recommended the system to a number of our contacts.

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from Riliance Software Limited

Thursday, April 25, 2013

Having undergone full tendering processes for three separate companies which I chaired. The TrackerRMS system was adopted in each case despite the businesses having little in common in terms of size and market sector. TrackerRMS is a flexible and comprehensive CRM tool which provides flexibility in the areas needed for user configuration. Easy to use and without the usual clunkiness of some of the better known brands. The system has enabled us to launch marketing and sales campaigns without the need for specialist support or large IT infrastructures.

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from The Bid Team Ltd

Thursday, April 25, 2013

TrackerRMS was selected after a review of other potential products. We selected TrackerRMS due to the greater flexibility of the solution and the responsiveness of the support team. TrackerRMS replaced an in-house solution that had been developed over 8 years. Initially we had concerns that a package solution would not provide the same service, but after a trial of the product our concerns were ameliorated. TrackerRMS provides as much flexibility as the old solution and many more features that are really enhancing our business and the way we engage with clients. We installed Sales TrackerRMS for use by our sales team and management. The benefits were realised within the first month: Opportunities are now managed centrally with access from any location. Sales personnel can see targets and which opportunities need to close to meet them. Managers have a centralised view of opportunities developed with common metrics. This makes sales comparisons and forecasting more of a science than the previous guess work. Management reporting is real benefit and has helped increase profitability by freeing up people to sell rather than internal paperwork. Marketing and Campaigns are now all done through TrackerRMS. This was a benefit that we did not know we needed until it arrived; now we cannot see how we worked effectively without it. We now run at least two campaigns a month and can see the results adding to the bottom line. TrackerRMS allows us to target clients through defined campaign metrics, hone in on those that have shown an interest and then convert them into leads and opportunities. Outlook Integration is a real bonus and allows email communications (in and out) to be managed through TrackerRMS at the click of a button. This means that communications with a client can be seen by all staff supporting that client and management. The email audit can be seen per client or per opportunity allowing a full picture of the client and how we have communicated with them. Good emails can be seen from the response they get, TrackerRMS allows us to learn from our colleagues and copy best practice. The TrackerRMS Support Team has helped all the way, been responsive and helped with a regular webinar specifically for our company. Data transfer was our major concern and how this was going to be achieved. The TrackerRMS team made sure that all data was transferred correctly before we started using the solution. Any issues with the system or mostly user error are handled efficiently, usually within hours. The TrackerRMS support team is one good reason to consider this product and undertake a trial. The benefits we have from using TrackerRMS are clearly being seen in terms of increased sales and hence increased profitability of the company. We have therefore increased our licences by 50%. Sales and profit increase have been achieved through a product that allows us to see what is working and concentrate on that. Campaign information allows us to tailor what we do. Through running the campaigns we are seeing more client interest and more enquiries for additional services. It is early days with this, but I would estimate that the use of TrackerRMS has provided a 30% increase in sales and conversions.

2 of 2 people found this review helpful.

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from Bio-one

Tuesday, April 9, 2013

Having carried out an exhaustive assessment of CRM systems based in the UK (of which there are a lot!), we eventually selected TrackerRMS as our system of choice. A really easy to use system that we can customise to the way we work, and not the other way round. Provides us with all we need and more, and it also came out cheaper than most. We've been impressed with the team at TrackerRMS and recommend them to others.

2 of 2 people found this review helpful.

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from JGP

Monday, March 11, 2013

Having used and reviewed a number of systems, TrackerRMS has finally met our functional requirements, whilst also providing a really easy to use and customisable tool my team are actually happy to work on. Definitely recommend.

3 of 3 people found this review helpful.

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This page was last updated 01 October 2015 02:11
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