I have a small, one woman business, focused almost entirely on online customers. I don't have a huge IT room with trained staff, or even many places to store paper and ink documents. Which is why I started looking for a back up host. The idea of cloud technology has always made me feel uneasy. But after reading up on it, I started to realize that in many ways, it's actually safer than just keeping those records myself (digitally or hard copies). Vault Logix has been one of the best investments I've made into my business. They automate everything, including their back up schedules, which has eliminated my one-time frequent problem of starting to do something, getting distracted, and forgetting to go back to it. My computer is no longer being over stressed because I don't need the hundred software downloads and massive quantity of memory to keep track of everything. Same goes for restore points, even though I know they're crucial. I always put them off, not wanting to take the time to do it - back ups took hours on my own computer. VaultLogix does it all for me, by set frequency, and then keeps it all for me over there and not here. The interface was not at all as daunting as I feared it would be, and they have excellent customer service. No-one has ever sounded bored or irked when I called with what were probably very stupid questions. They took the complication out of it, leaving me time to focus on my actual work. Best part - 24 hour service, that doesn't make you sit through a 30 minute recording. There are real, live people, and they know what they're talking about. They don't shuffle you around to ten different people who you then have to re-explain things to. I honestly could not be more pleased (and grateful) for how much they've simplified my life, and my work.