versaSRS

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versaSRS

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versaSRS Reviews

4.9

Out of 5 stars
(7 Reviews)

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versaSRS
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from Whitewater Computing Systems

Monday, August 5, 2013

versaSRS has been an invaluable resource for my company as a tool to track and log support requests. I'd recommend this product for anyone with a medium-sized company as a measurement tool. It's priceless.

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from Wintech Computer Systems

Tuesday, June 25, 2013

versaSRS is designed around the way we work. We did not have to change the way we operate to fit the tool. For those few times we have gone outside the box, it has been flexible enough to customize resulting in a measurable improvement in our internal processes. We use it to log and track everything including service requests, sales opportunities, equipment orders, and new customer leads. It automatically notifies our purchasing department and our clients when warranty and maintenance renewals are due and tracks the entire process from quoting to invoicing, making sure nothing is missed. We are easily able to look up any contact, organization, asset, and all their related service history records within a few clicks. With its document management capabilities, versaSRS has even served as a very functional web-based paperless office system for our business. With all this, we've only tapped a few of its features. Obviously, we highly recommend versaSRS for any business.

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from Highland Imported

Monday, June 24, 2013

versaSRS is a must have! I'm not sure what I did before to handle all my support requests! I wouldn't think of using another Request Management System now. Unlimited queues with ITSM is amazing and now an absolutely integral part of our business.

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from Clear Link Networks, Inc

Wednesday, June 19, 2013

You’re product is absolutely amazing and has become an integral way of how our company now operates!

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from Cord International

Tuesday, June 18, 2013

We looked at others but none had the feature list the VersaSRS offers. Managing service delivery across multiple sites was a nightmare and VersaSRS enables this pretty much instantly.

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from Australian Satellite Communications

Tuesday, June 18, 2013

In the case of our largest contract we were able to provide more than the Service Level Agreements. We are a long way ahead of a lot of the other contractors.

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from Adelaide City Council

Tuesday, June 18, 2013

versaSRS has greatly improved the entire business process for service requests from start to completion. And we have only touched on the surface of what the software is really capable of.

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This page was last updated 24 February 2014 07:25
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