The past two weeks have seen two significant outages of the school's site. The second lasted three full days. Not one message in response to their online ticketing system, not one returned phone call, not one reply to my emails, not one reply to my tweets, not one reply (other than deleting my post and blocking me from additional posting) on their facebook page. They advertise 24/7 phone support, don't believe it. The only results I got when calling them, even during stated business hours, was a voicemail box that generated no return calls. If you need uptime, support, and above all communications, avoid these guys like the plague.