Zopim

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Zopim

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About Zopim

Zopim lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into their purchase. Zopim Live Chat shows up as a chat bar docked at the bottom of your website. Visitors chat with you simply by clicking on the Zopim Chat Widget.

Zopim Key Features

  • Proactively chat with website's visitors
  • Set operating hours for chat support
  • Retrieve chat history with customers
  • View visitor's profile, IP, location,etc
  • Know which web page visitors look at
  • Save time with canned response
  • Translate other languages automatically
  • Analyze past chats & agent performance
  • Customize chat widget appearance
  • iPhone, Android apps & CRM integration

Zopim Reviews

5.0

Out of 5 stars
(4 Reviews)

Excellent!

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Zopim
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from L'Orange Bakery

Wednesday, April 2, 2014

Thanks a lot Zopim! My sales significantly increases after one month installing your software. Our customers love it that they can talk to me immediately. Love your Android application!

1 of 1 people found this review helpful.

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from Cultured, Inc.

Wednesday, January 22, 2014

In an on demand world, Zopim understands and delivers what businesses need, even if they don’t know what that is. Customers need to connect with service representatives, and Zopim makes that happen easily and efficiently.

2 of 2 people found this review helpful.

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Friday, September 27, 2013

Zopim is a great way to interact with customers who are currently on your website. It allowed me to find out what my customers wanted before they left my website.

1 of 1 people found this review helpful.

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Tuesday, August 6, 2013

Zopim support were very helpful. Still on their 14-day trial but will upgrade soon.

1 of 1 people found this review helpful.

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This page was last updated 06 May 2015 07:13
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