Best Customer Management Software Reviews 2017
Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.
Live chat software for customer service
LiveChat allows contacting website visitors in real-time. Available in 40+ languages and used by over 15,000 companies, LiveChat positively impacts customer service, increases online sales and improves customer happiness scores. Sign up for a free, 30-days trial!
15 Reviews | Last reviewed on Thursday, 19 May 2016
The Most Trusted Name in CRM
The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST.
22 Reviews | Last reviewed on Thursday, 12 Mar 2015
All-in-one CRM, Projects, Billing & Social
Are you sure buying into a CRM is a good idea? After all your business is so much more than just leads and contacts. WORK[etc] gives your team powerful tools to run sales, support, projects, billing and more on the single cloud platform.
46 Reviews | Last reviewed on Wednesday, 03 Dec 2014
CRM for marketing, sales and service
Bpm’online offers three products on one platform to connect the dots between marketing, sales and service. The system delivers end-to-end processes to manage the complete customer journey – from lead to order to customer service excellence. Try it free!
5 Reviews | Last reviewed on Thursday, 09 Feb 2017
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