Douglas Robb
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Douglas Robb's Reviews

Review written for Sibername on Friday, July 29, 2016

Sibername's support staff have been a HUGE help to me.

For example, I was building a new site (using Wix) for a .ca domain I purchased at Sibername. In addition, I was trying to connect a new email account for that domain...email hosting with Microsoft.

And I was having a BRUTAL time getting all the CNAME, A Records set up correctly.

Wix support was brutal...sending me links to support articles instead of offering actual help

The Microsoft guy was good, but didn't want to offer any help outside of the Microsoft universe

Sibername support not only spoke to me in language that made sense to a non-expert (me), he offered advice on how to modify settings on Wix & Microsoft AND ended up speaking via email with the Microsoft guy to make sure they were on the same page.

All this for the cost of a single domain registration fee.

Above and beyond.

As a result, I am going to register all my domains (registered a new .to domain today) here at Sibername AND will continue to spread the word about Sibername's high level of customer service

5 of 5 people found this review helpful.

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