Recent Reviews for Call Center Software Companies 2019

What is Online Call Center Software?

Online Call Center Software is used by Online Call Centers to optimize service production not only for inbound calls but for outbound calls as well. Online Call Center Software often utilizes an easy to use interface with features such as automatic call routing and call recording to maximise efficiency and productivity. The Online Call Center Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Online Call Center Software, consider our Contact Management or Help Desk Software categories.

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Call Center Software


Reviewed by KJ from Anonymous CPA Firm

Not very trustworthy folks. They don't even deliver the promised rewards for completing their surveys. They want to forc... Read More

Reviewed on 20 March 2019

Call Center Software

Nectar Desk

Reviewed by David Black from Flywave

Nectar Desk precedes the cloud call center market as its benefits and technology transform businesses profitability with... Read More

Reviewed on 22 September 2017

Call Center Software


Reviewed by Ryan Shank

Using PhoneWagon gave me insight into where our phone calls were being generated. We spend about $10k per month on diffe... Read More

Reviewed on 15 February 2017

Call Center Software


Reviewed by Tyler Holliday

Great software! Easy to use for agents and a great support team available around the clock. Highly recommend Ytel.

Reviewed on 22 February 2016

Call Center Software


Reviewed by Marcin Wojtecki

The CrazyCall is so far the best app designed to comunicate with B2B & B2C markets that I've used. UI is simple and clea... Read More

Reviewed on 03 February 2016

Call Center Software


Reviewed by Michael McKenna

SmartCloud ( is an cloud services provider, we resell a portfolio of cloud based business solutions, p... Read More

Reviewed on 07 May 2015

Call Center Software


Reviewed by Christopher Maguitte

First choice of multichannel tool for contact centre. High responsive and dedicated support team.

Reviewed on 09 October 2014

Call Center Software

PanTerra Networks

Reviewed by Al Kalar

We were clients of Pan Terra for several years. Yes, the service is good, but a bit overpriced. When we decided to chang... Read More

Reviewed on 11 July 2014

Call Center Software


Reviewed by John Boothe from N/A

LocationSmart is a great callcenter company. There services are timely and efficient. Also, they are always reliable. I ... Read More

Reviewed on 23 June 2014

Call Center Software


Reviewed by Joe N.

Easy to use. Great ROI. The agent dashboard is very useful and provides my staff with real time analytics.

Reviewed on 20 March 2014

Call Center Software


Reviewed by Kimberly from Kimco Products

I tried Connect First for my companies call center. Our call center is very small, only six people. This software was ex... Read More

Reviewed on 25 February 2014

Call Center Software


Reviewed by Clayton

Call center software made easy! These guys offer a service that was simple to set up and affordable for my company. I wo... Read More

Reviewed on 17 February 2014

Call Center Software

Monet Software

Reviewed by Jay Ballaya

Monet software is exactly what I have been looking for in a call center suite. Managing my teams has never been easier. ... Read More

Reviewed on 02 December 2013

Call Center Software


Reviewed by Pentti Kumpulainen

I have worked with many call center solutions before (Genesys, Avaya, etc.), and I have to say that none of these come e... Read More

Reviewed on 27 November 2013

Call Center Software


Reviewed by Bill E.

Homisco has provided my company with the kind of call center solution that it desperately needed. We've been looking to ... Read More

Reviewed on 13 November 2013

Call Center Software


Reviewed by Cole

3CLogic is a superb piece of software for call centers. Since I have implemented 3CLogic I am happy to say I have no pro... Read More

Reviewed on 28 October 2013

Call Center Software


Reviewed by Steve Carmody

Safesoft Solutions has allowed me to have instant communication and contact with my customers and I can manage any updat... Read More

Reviewed on 08 October 2013

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This page was last updated 26 March 2018 00:37