Recent Reviews for Customer Support Companies 2019

What is Online Customer Support Software?

Online Customer Support Software includes all the software designed for the purpose of including a customer’s experience with an organization and its products. Customer Support Software can include “help” files designed to help users with a product, and can also include software for logging customer complaints and suggestions. Additional features often include the ability to track customer orders, record a customer’s preferences and “troubleshooting” company products. The Customer Support Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Satisfaction or Customer Service Software categories.

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Customer Support


Reviewed by Jeff Kynaston from Plastiq

Relay is one of the most sophisticated CS platforms I've tried. Relay's support automation has made an impactful reducti... Read More

Reviewed on 04 June 2018

Customer Support


Reviewed by Jony from abcrnews

The conversion rate of my business was declining every day and I was dubious about what to do next. Then I found Cyfutur... Read More

Reviewed on 06 April 2018

Customer Support


Reviewed by Manish Borva from Studio45

I recently collaborated with Go4customer to avail their B2B telemarketing solutions. I must admit that the company has ... Read More

Reviewed on 09 June 2017

Customer Support


Reviewed by Aakshi Alawadhi

A great company providing over-the-top services from cobrowsing to video chat and screen sharing. Easy to access and us... Read More

Reviewed on 21 January 2016

Customer Support

Reviewed by Mahdi Ajili from PrintFleet

We use TeamSupport on a daily basis. It is a great tool and the team are always trying to proactively improve the system... Read More

Reviewed on 05 June 2015

Customer Support


Reviewed by John from btechco

SupportMonk is a pretty useful tool for outsourced technical support. Its nice cause it 24/7 which can come in handy. Th... Read More

Reviewed on 19 May 2014

Customer Support

CustomAnswers Softw..

Reviewed by Elaine Baird

Excellent product. Our statistics show that CustomAnswers software has dramatically reduced the number of queries sent t... Read More

Reviewed on 15 May 2014

Customer Support


Reviewed by Miguel Alvarez from Sento

We were looking for a solution to help new users quickly master our app. myTips really hits the spot with its ease of us... Read More

Reviewed on 03 April 2014

Customer Support


Reviewed by Kyle

Yonyx allows for the creation of decision tree styled guides, which are easily interacted with. For troubleshooting, thi... Read More

Reviewed on 19 November 2013

Customer Support


Reviewed by Reuben Tishkoff

A solution that many small businesses will enjoy as it is a good workable product although a little rough around the edg... Read More

Reviewed on 05 September 2013

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This page was last updated 21 March 2018 13:18