Help Desk Software

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Online Help Desk Software provides a simple customer support solution for a company or business. Having solid help desk software dramatically improves how a company can interact and engage with their user base and provide a dynamic and effective service in providing help and collecting customer feedback. The Help Desk Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Help Desk Software, consider our Feedback Management or CRM Software categories.

Freshdesk

#1 Helpdesk Software Trusted by Everyone


Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint be it email, chat or phone. Learn more about Freshdesk.



Serchen Index
92.00
7,948 Employees
6,930 Subscribers
22K Followers
65K Likes
ThinkOwl

Customer Service Software Powered by AI


ThinkOwl is an AI-based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. It empowers your organization to enhance customer experience and fly high, even with limited staff and resources. Learn more about ThinkOwl.



Serchen Index
69.00
14 Employees
435 Subscribers
1,433 Followers
3,801 Likes
Zendesk

Help Desk Software


Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
89.87
4,449 Employees
15K Subscribers
107K Followers
154K Likes
Freshservice

Help Desk Software


Freshservice is a cloud-based service desk and IT service management (ITSM) solution that actually helps more than 7500 SMB, mid-market, and business clients worldwide. Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s.. Learn more about Freshservice.



Serchen Index
88.00
3,830 Employees
3,250 Subscribers
2,673 Followers
10K Likes
LiveAgent

Help Desk Software


LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.



Serchen Index
81.38
15 Employees
1,200 Subscribers
8,053 Followers
5,688 Likes
ProProfs Help Desk

Help Desk Software


ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.



Serchen Index
78.96
167 Employees
4,530 Subscribers
5,275 Followers
24K Likes
Zoho Desk

Help Desk Software


Founded in 1996, Zoho Corporation is the software company behind three great brands: Zoho, ManageEngine and WebNMS. Zoho offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho's 45+ products aid your sales and.. Learn more about Zoho Desk.



Serchen Index
74.00
9,040 Employees
72K Subscribers
87K Followers
180K Likes
SolarWinds

Help Desk Software


SolarWinds: We Make IT Look Easy The job of the technology professional is hard. Technology is pervasive, complex and always changing. End users can be demanding, and businesses need constant access to an ever-expanding ecosystem of applications and infrastructure... Learn more about SolarWinds .



Serchen Index
73.00
2,435 Employees
20K Subscribers
20K Followers
124K Likes
HostechSupport

Help Desk Software


HostechSupport offers its customers, the best support experience in the industry. We offer quality and 24x7 technical support for leading hosting companies and data centers at competitive prices. Though we provide affordable rates for technical support, we do not.. Learn more about HostechSupport.



Serchen Index
72.87
43 Employees
N/A Subscribers
683 Followers
410 Likes
Salesforce Essentials

Help Desk Software


Salesforce Essentials makes it possible to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain — for just $25 per user per month. Because this small.. Learn more about Salesforce Essentials.



Serchen Index
71.57
47K Employees
1,740 Subscribers
N/A Followers
781K Likes
Vision Helpdesk

Help Desk Software


Vision Helpdesk is online customer support ticketing help desk software that offers integration with multiple communication channels like Email, Facebook, Twitter, Chat, Phone and Web. It collects customer communication from different channels and manages tickets at.. Learn more about Vision Helpdesk.



Serchen Index
70.00
5 Employees
N/A Subscribers
1,474 Followers
19K Likes
Hubspot Service Desk

Help Desk Software


Keep track of customer requests so your team can stay organized, easily prioritize work, and find solutions for customers faster. Learn more about Hubspot Service Desk.



Serchen Index
70.00
5,055 Employees
132K Subscribers
834K Followers
2,040K Likes
Ubersmith

Help Desk Software


Infos Ubersmith is a leader in subscription management software for the cloud and beyond. Headquartered in New York, Ubersmith provides billing, infrastructure, and ticketing solutions that are open, scalable, and integrated. Organizations worldwide rely on.. Learn more about Ubersmith.



Serchen Index
67.71
20 Employees
31 Subscribers
2,255 Followers
107 Likes
HaloITSM

Help Desk Software


HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. With over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include:.. Learn more about HaloITSM.



Serchen Index
67.42
32 Employees
115 Subscribers
1,690 Followers
258 Likes
Hiver

Help Desk Software


Hiver is the world's first helpdesk built for Google Workspace. Hiver helps teams deliver fast, efficient, and empathetic customer support, right from Gmail - a tool they're familiar with and comfortable using. Teams can, therefore, assign, track, and collaborate on.. Learn more about Hiver.



Serchen Index
65.13
91 Employees
254 Subscribers
39 Followers
43 Likes
ConSol

Help Desk Software


ConSol Consulting & Solutions Software GmbH is a Munich IT full service provider. The range of solutions offered by the IT service provider founded in 1984 specializing in complex IT systems includes consulting, development, integration, monitoring and testing, as well.. Learn more about ConSol.



Serchen Index
64.00
100 Employees
N/A Subscribers
766 Followers
N/A Likes
Atera

Help Desk Software


Atera provides an All-in-One Management Platform for IT Support companies, MSP's and VAR's. From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together... Learn more about Atera.



Serchen Index
64.00
125 Employees
913 Subscribers
1,186 Followers
5,780 Likes
Awesome Support

Help Desk Software


Awesome Support Plugin is undoubtedly one of the most popular help desk tools in the market for WordPress. With dozens of add-on and widgets, it helps you streamline customer communications, improve agent collaboration, automate repetitive tasks, and manage support.. Learn more about Awesome Support.



Serchen Index
61.00
1 Employee
N/A Subscribers
111 Followers
420 Likes
Kayako

Help Desk Software


Grow your business through better customer service with Kayako, the unified customer service platform. From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service.. Learn more about Kayako.



Serchen Index
61.00
64 Employees
N/A Subscribers
10K Followers
10K Likes
Help Scout

Help Desk Software


Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is.. Learn more about Help Scout.



Serchen Index
61.00
124 Employees
459 Subscribers
12K Followers
4,625 Likes
Novo Solutions

Help Desk Software


Novo Solutions provides highly flexible, web and mobile information management software. Our ShareNet Cloud Platform can be used for Maintenance Management (including Facilities Maintenance, Equipment Maintenance, CMMS and Work Order Management), Customer Support,.. Learn more about Novo Solutions.



Serchen Index
60.70
9 Employees
N/A Subscribers
146 Followers
107 Likes
HappyFox

Help Desk Software


HappyFox is a ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all your support requests get collated. Our software ensures better organization, faster responses,.. Learn more about HappyFox.



Serchen Index
59.00
77 Employees
N/A Subscribers
2,563 Followers
25K Likes
OTRS

Help Desk Software


Official information about OTRS Group and its related products/services is only available at www.OTRS.com. **Please note:** not all fields on Serchen.com are editable by the product manufacture and may contain inaccuracies. In fact, the trial offering listed here is.. Learn more about OTRS.



Serchen Index
59.00
81 Employees
1,710 Subscribers
2,905 Followers
1,753 Likes
Monitor24-7

Help Desk Software


Monitor 24-7 Inc started back in 1999 with the development of help desk software for our first client. This resulted in an ITIL and Service Desk application that is being used by over 500 clients worldwide! The core team of service management and software development.. Learn more about Monitor24-7.



Serchen Index
58.00
1 Employee
N/A Subscribers
54 Followers
52 Likes
Tender Support

Help Desk Software


Tender gives you the tools you need to deliver great customer support. Learn more about Tender Support.



Serchen Index
58.00
13 Employees
N/A Subscribers
1,411 Followers
N/A Likes
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