Incident Management Software
When something breaks, fails, or goes wrong in your operation, the clock starts ticking. Incident management software turns chaos into a structured workflow: someone reports a problem, it gets logged with all the context, routed to the right person or team, and tracked from acknowledgement through resolution. You stop losing tickets in email threads or Slack messages. Instead, you get visibility into what's happening right now, who owns each issue, and how long things are actually taking to fix. The system lets you spot patterns across incidents, automate handoffs between teams, and link problems back to their root causes so you're not just putting out fires but preventing the next one. You also have an audit trail if something critical happens and you need to know exactly who did what and when. If you are after something more specific, have a look at our IT Management Software or Health and Safety Management Software categories.
CirrusPoint helps organizations better prepare, plan, and prevent challenges that impact the business by ensuring technology infrastructure and services are resilient and running at peak performance. To successfully drive security and transformation-related objectives, its… Learn more about CirrusPoint Solutions.
Founded by Jim Freis, former head of FinCEN, and Mark Stetler, CEO of RegSmart, CRINDATA is an incident and data management SaaS platform that builds a bridge among regulated Financial Institutions, their Critical Third Party Service Providers, and the federal regulators that… Learn more about CRINDATA.
The Crisis Management System provides a framework and communications infrastructure to enable notification, mobilisation, contingency plan execution and effective teamwork. Learn more about Crisis Commander.
Cydarm Technologies is an Australian cybersecurity company based in Melbourne, founded in 2017. The company specializes in cyber response management, offering a configurable platform that enhances security operations center (SOC) workflows, incident response, and compliance… Learn more about Cydarm.
Cywren Technologies is a SaaS company that brings organizations together to help shorten incident response. Learn more about Cywren Technologies Corp.
Helping businesses understand and implement secure SaaS based automation strategies for tooling driving resilience, technology delivery and release as well as Incident response. Learn more about Entity One.
ePACT Network Ltd. is a Canadian software company based in North Vancouver, British Columbia, founded in 2012. Co-founded by Christine Sommers and Kirsten Koppang Telford, ePACT specializes in emergency preparedness solutions, connecting households and organizations through a… Learn more about ePACT Network.
First Due is a technology company that specializes in software solutions for fire and EMS agencies. Their integrated cloud-based platform is designed to streamline emergency service operations, offering a comprehensive suite of tools that enhance efficiency and effectiveness in… Learn more about First Due.
FlowMSP is an Illinois-based pre-incident planning platform that provides solutions such as fire planning and water management for the fire service industry. Learn more about FlowMSP.
Developer of industry-leading emergency safety, alerting, reporting and general management solutions for organizations of all sizes. Learn more about Genesis Systems.