The “Information Technology Infrastructure Library” (ITIL) is a comprehensive set of best practices utilized by IT services around the world. These best practices are oriented toward servicing the needs of the business world. The purpose of ITIL is to maximize the productivity, effectiveness, efficiency and continued improvement of IT services—both internal and third party services. ITIL is used to develop training programs—in-person, in print and online—to maximize the utility of IT services. The ITIL Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like ITIL Software, consider our CRM or Help Desk Software categories.
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