This software is amazing - it revolutionized the way I do business! As a small business owner, I really needed a CRM system that could support my customers and manage my business. When I was exploring CRM options, none of the others had everything I was looking for. Not to mention, they were all incredibly expensive! I love how much I can customize in this platform, and how I'll always have access to my business documents. It seemed for all other platforms, I'd have to continually pay them just to have access to my documents. That wasn't practical for me, or my budget. I'm really happy with my decision to use 1CRM, and I'd recommend it to any small business owner!