247-Host

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247-Host Reviews

4.5

Out of 5 stars
(83 Reviews)

Excellent!

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247-Host
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from Freelancer

Monday, February 26, 2018

1) They claim "24/7" phone support on their website. All calls go to voicemail. They do not return calls. Later, I've been told they do not answer phone calls and I should use the ticket system
2) They do reply to tickets. As unhelpful and rude as they can.
3) I am on the "business" plan. Yet, I am not allowed to store as much as ONE recent backup on their server.
4) When there was a technical problem caused by them, they restored an ancient backup without my permission and deleted several posts and pages - the work of days.

HORRIBLE COMPANY. RUN.

You will see more reviews like this in the future. From the older positive reviews, I figure this was a good company at one point.

It's not anymore.

0 of 2 people found this review helpful.

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Wednesday, January 31, 2018

Great product, very awesome salespeople, the worst support I ever experienced.

Sadly, that makes the great product unimportant.

What good is the best car when nobody is there to repair it in case of a problem?

1 of 2 people found this review helpful.

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from Webzstar

Monday, June 10, 2013

I signed with these guys for VPS and it has been nothing short of a nightmare. For 2 months the server crashed on a daily basis costing my clients thousands of dollars. Support was extremely rude and were unable to fix the problems in 2 months time. After requesting credit or a free month for my 3rd month and being rudely insulted for asking, I decided to move and they just shut me down not even allowing me to retrieve my clients files and databases. I have been in business for 15 years and this is the worst hosting company I have ever had the displeasure of dealing with. I am a web designer and deal with a LOT of hosts. 0 stars in my opinion but 1 is the lowest available. Don't get taken by these guys, stay away, warning danger!!

5 of 16 people found this review helpful.

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This page was last updated 24 February 2018 17:46