24x7servermanagement

Competent and efficient staff. My datacenter support, TIER 2, was 3 hours working on my server and did not solve the problem. Already the 24x7 solved in just 10 minutes.

Amazing ! Thank you very much !

Have been a customer for a couple of years. They have always provided fast, professional support. 99% of all problems I have given them, they have solved quickly. The 1% they couldn't solve was only due to something being unfixable. Like files missing with no backup (My fault). These guys really have great Linux/cPanel skills. I highly recommend them.

My mishap with 24x7servermanagement.com

We are a hosting company and we had a problem on a server, with damaged cluster disks.
Not having the system administrator available because of a fever, we contacted 24x7servermanagement.com.

We wrote to 24x7servermanagement.com:

We saw in the log:

Nov 4 03:58:11 srv smartd [842]: Device: / dev / sda [SAT], 37 Currently unreadable (pending) sectors
Nov 4 03:58:12 srv smartd [842]: Device: / dev / sdb [SAT], 31 Currently unreadable (pending) sectors

Do you want to check in?

I bought their service management and they have analyzed the problem:

24x7servermanagement.com:
The SDA and SDB can both have the issue of unreadable sector.
For now, I will suggest you as follows:
Replace SDA, then update us and we will reconstruct the RAID sync.
Once the RAID sync is complete, then we will do the same for SDB ..

Datacenter wrote me:
Please make sure beforehand, that the GRUB bootloader is installed on both HDDs.
Afterwards, you'll have to reintegrate the HDD into the existing RAID-arrays and wait for the resync to be finished.

So I wrote a 24x7servermanagement: GRUB bootloader is installed on both HDDs?
24x7servermanagement wrote to me: it is obvious that the grub is installed, is raid.

The datacenter has changed the first SDB disk, server restarted and resync raid done.

Then, the datacenter changed the second SDA disk, server does not restart. The server has been down for over 14 hours because it did not start, over 1000 sites down on this server. Servermanagement has responded every time with different technicians and nobody has managed to solve the problem. Then, in despair I contacted cloudlinux support and they wrote to me:

Cloudlinux wrote me:
Your issue was resolved with grub2-efi-x64 package, the system is online. However, there are fs errors, probably you need to make fscheck and maybe verify raid on the system.
----------------------

Thanks Cloudlinux, they have the best support in the world and always solve problems.

Then, once the server started, the PDNS and cPanel PHP-fpm services did not start, so I wrote to servermanagement, they did not solve the problem, so I wrote to cpanel and they solved the problem.

In conclusion, my advice: I thought that these servermanagement were good, I was wrong, they are not able to solve the problems are incompetent, do not trust them.

I did not want to do this review, but servermanagement made me suffer for over 14 hours, they teased me and deserve this review.

I asked 24x7servermanagement for the reimbursement for the damage they did to our company, nothing.

Do not trust servermanagement.

Excellent service fast respond keep it up

I had the unfortunate mishap of a major server issue which left me scrambling for an advanced server admin. I was lucky to find 24x7servermanagement they were knowledgeable and did an absolute great job at recovering my server. No joke without them I would have lost almost $30k and my business would have never recovered, Jayant I hope you rad this review you did a great job, great job. Thank you.

Professional employees - low waiting times in getting technical support from them
I recommend them for any server management services

Excellent support and fast answers. Congratulations

I reach out for help with my Server this month and they have been more than helpful. They really transformed a bad situation to a good one plus so much more. Not gonna lie I had my doubts in the start but oh wow was I wrong for that. Honestly this is the best company I have ever worked with and I'm not getting NOTHING to say this, I generally urge anyone on the fence to just try the Service! Thanks for all the help with my companies Server and Websites.

My servers got hacked multiple times, my clients website when it was hacked the team did not take any importance of checking the cause of hacked and it was repeatedly times getting hacked, after my client complained me about the security flaw, then they admitted security was not set by them, secondly whenever we are on critical of issue, we come on chat or call they abruptly cut the chat or call service as if we are begging them, i have tried my best to convey the message, thirdly, i have not used the service but still they compell me to pay for the consecutive month of non usage, when i have reminded them about month to month contract, they treaten to stop services. I have visited them to find out solutions.. I can say that my business have completely got finished due to their support.

Excelent Support

Excellent Service, been with them for over 5 years now!!

Customer since Feb, 2017. I have two servers managed by them and I would say that is the best management server that I have hired!

Sharing my last experience, I had a down time few minutes ago and I got a response from (Mandeep Pama) in 3 minutes after opening a critical issue ticket.

24x7 is prompt and fast. Very professional and know what they do. Thanks for saving us hours of support and allowing us to focus on other strategic issues.

I am their customer since March 2010, it all started with a server down, difficult to repair and my previous server management company simply could not handle the issue, I started a thread at webhostingtalk and 24x7 people suggested a solution, I hired them and since then I never look back, months and months pass that I never need them, their work behind the scenes is enough to keep everything going well, sometimes there is an emergency, like yesterday, I was without internet for 3 days! and one server went down, working through phone messages 24x7 Chief worked with me to contact the datacenter repair the issue and fix everything, including ready to contact my customers with an update while I was offline and my other service personnel were out of the loop.
From the very bottom of my heart, Thank you very much.

Good specialists,maximum seriousness.
Thank you very much!

Total Scum!
They agreed to install proxmox and a vps template plus install the clones needed.
after we purchased the dedicated server based on their assurances of service and price of 100$ they refused to do the clone and even changed the password on our root server without our permission!

We have using cpanel server management services from last 18 months. We are very impressed with the team service and great technical abilities of 24x7 server management guys ! Highly recommend these guys.

Wow very professional and very fast support. They cleared my server mess up. Really love and Highly recommend. I'm now free man without server faults

Bad service provider ever
They can't find any solutions for issues.
But they are good for beget more issues..

Thanks very much I greatly appreciate your companies services. Its better then all the companies I have worked with combined by a long shot, some of the American companies have a lot to learn when it comes to customer service. Your company has skill, and great customer services.

Best Server Management Company in India. Good luck for future.