2Ring

Visit www.2Ring.com to learn more about our products or www.2Ring.com/Demo to schedule a personalized walkthrough of the various solutions we have on offer.

In an increasingly competitive world, 2Ring understands that it’s vital to offer a world class customer journey in order to retain existing customers and attract new ones. With our seamless integration into Cisco Contact Centre & UC technologies you can offer your customers an unrivalled experience & enhanced satisfaction.

2Ring Dashboards & Wallboards is a fully web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, and Webex Contact Center, for calculating & displaying real-time data on large screens in contact centers (wallboards) and also directly on computer screens of supervisors, agents and even on mobile devices of executives (dashboards). Visual alert (color changes, blinking), audible alerts (one-time, repetitive) and email alerts based on your thresholds are also easy to setup and change on the fly. Schedule a demo or try it free to see how you can create an unlimited number of views using out of the box key performance indicators (KPIs), grids, pictures, marquees/tickers, YouTube videos, web content (such as weather forecast), and even PowerPoint slides (via PDF export and 2Ring Dashboards & Wallboards takes care of auto-paging through your content). 2Ring Dashboards & Wallboards is a software solution that empowers business users and supervisors to deliver information in real-time to every screen.

2Ring Gadgets for Cisco Finesse – is our market leading solution that creates a truly unified work space for contact center agents. The Gadgets enhance their performance by, offering integration into business critical applications such as CRM & service platforms, improving collaboration within the contact center and offers consistent agent performance and messaging.

We are a truly global organization with dual Headquarters in EMEA & the USA, whilst our ever expanding partner network offers reach into even the most remote of locations.