What is 3Essentials?
3essentials Hosting, Founded in 2001, is a leader in the Cloud Hosting and Cloud Server market. Our primary data center and corporate office is located in Morrisville, NC right next to Research Triangle Park (RTP), the technology hub in NC, that is home to IBM, Microsoft and just down the road from RedHat in Raleigh NC. 3essentials offers personalized solutions, affordable hosting and expert support that keeps your business online. Each company is different, and we recognize that here at 3essentials. The essentials of each company are different and depend on your industry and goals. It is our goal to provide these essentials for each customer in a solution that you value with a personal touch. We strive to create highly available solutions, that reach 99.99% availability and deliver fast, friendly support 24 hours a day, every day. We are here for you when you need us.
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3Essentials Reviews (17)
- ★★★★★16
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
3Essentials earns overwhelming praise for responsive, personal support, though one billing incident highlights the risk of poor communication during account lapses.
Sixteen of seventeen reviews celebrate the team's individual responsiveness and problem-solving. Customers name specific staff members—James, Tim, Mike, Elliot, Jacob, and Mark—and consistently describe quick resolution, thoroughness, and courtesy. Several long-term customers report staying for years and recommending the service to others, citing both support quality and competitive pricing. One reviewer recovering from a website hack praised 3Essentials' close involvement in getting back online. Another highlighted practical features like the password generator and helpful FTP setup guides.
The single critical review describes a serious customer service failure. When payment failed on an outdated card, the company sent two emails to an address the customer rarely checks, then shut down the website and email without a phone call, threatening to delete files in 15 days. The customer acknowledged partial responsibility but emphasised the lack of direct contact before suspension.
For most users, 3Essentials delivers reliable hosting with attentive support. The one negative experience suggests the company's account management process—particularly communication during billing issues—could use improvement to prevent similar situations.
★★★★★
Thursday, December 18, 2014
“3Essentials web hosting is by far the best hosting service…”
3Essentials web hosting is by far the best hosting service around. After several nightmare ordeals with other hosting services, I found 3 essentials and have never thought about switching again. In fact, I have convinced several bosses and companies to switch to them, just to ease my workload! These guys rock and will always have your back.
★★★★★
Tuesday, December 16, 2014
“A hack seemed to whack our free Kids' Book Network…”
A hack seemed to whack our free Kids' Book Network website, and forwarded visitors who pressed buttons off to other unrelated sites. Then it got worse, and the whole site disappeared. But 3essentials support stayed close to us, responded quickly, and as we figured it out got us back on line where kids worldwide could read our books.
★★★★★
Thursday, December 11, 2014
“With links provided was able to set up FTP in…”
With links provided was able to set up FTP in both FileZilla and WS_FTP. Thanks Mark L. BTW: by using the PW generator 2x and concatenating the two was able to create a list of very strong PWs. Nice feature.
★★★★★
Monday, December 1, 2014
“Have been using the 3essentials service for 6 years. Always…”
Have been using the 3essentials service for 6 years. Always have good things to say about them. Recently moved to their new cloud stuff and have really liked the new version of the OS and Panel thingy. Once you find a good provider stick with them, that's my motto anyways ;)
★★★★★
Monday, February 24, 2014
“I've used 3essentials for many years and they have always…”
I've used 3essentials for many years and they have always been great. Top notch support and good prices. I even ordered a 2nd, multi-domain hosting account a couple years ago. I've tried others, but have had many issues with them (tip, avoid Byethost).
★★★★★
Monday, February 24, 2014
“Always have had great success with these guys. I have…”
Always have had great success with these guys. I have about 20 sites hosted with them.
★★★★★
Thursday, December 1, 2011
metaForme, llc“After 3 grueling weeks trying unsuccessfully to set up our…”
After 3 grueling weeks trying unsuccessfully to set up our small but critical website with unresponsive email-only support from WinHost, we switched to 3Essentials. No canned responses here. Such a contrast. Within a few hours spread over 2 days, the site was up and running with faster performance. The support team worked through the myriad config issues (among many others!) with unfailing politeness, patience, professionalism, and downright HELPFULNESS in every case - as did sales. The price is reasonable but is almost irrelevant, we found, when compared to the our need for their excellent support and the flexibility to have our more unique needs met.