What is 5quidhost Ltd?
Tsohost have been providing high quality, feature packed web hosting services to the UK, and abroad, since 2003. Our consistently low prices and industry renowned customer support is what distinguishes us from the competition, and has been a contributing factor to our company's success and organic growth over the past 9 years. Tsohost offers a broad range of online services including cloud based shared hosting, low cost domains, SSL certificates, optimised virtual servers and fully managed dedicated servers, tailored to your needs.
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5quidhost Ltd Reviews (48)
- ★★★★★39
- ★★★★★4
- ★★★★★2
- ★★★★★2
- ★★★★★1
Review Summary
Generated using AI from real user reviews
5quidhost delivers strong, consistent customer service but has experienced notable deterioration since a 2016 ownership change, and reliability issues emerge in budget-tier plans.
The overwhelming majority of users praise fast support response times—many citing replies within 30 minutes to an hour—and describe staff as patient, knowledgeable, and helpful with non-technical customers. Users repeatedly highlight good value for money and reliable uptime. Long-term customers report years of trouble-free service, and the platform generally performs well for basic hosting needs.
However, a small number of users report significant problems. One long-standing customer noted support degraded sharply after the February 2016 takeover by Paragon Internet. Another experienced a server failure causing two days of downtime and warns against the service for mission-critical sites. A third detailed ongoing issues with shared hosting stability, speed, and unresponsive troubleshooting—though this user's complaint about FTP timeouts being blamed on their ISP suggests diagnostic disagreements rather than clear service failures. One reviewer flagged pricing as increasingly expensive relative to competitors.
For straightforward hosting with strong personal support, 5quidhost remains well-regarded. Budget-conscious buyers should verify resource limits and uptime guarantees apply to their use case before committing.
★★★★★
Sunday, April 22, 2012
The Debate Library“5quidhost has always been on hand to help with any…”
5quidhost has always been on hand to help with any tech support request I've had. With a response time of withing 1 hour, I am a happy user :)
★★★★★
Wednesday, April 18, 2012
Data Perceptions“I'm delighted with 5quidhost-ltd - my site is fast and…”
I'm delighted with 5quidhost-ltd - my site is fast and reliable and the support you get is efficient and very knowledgeable. I don't think there is a better web hosting service for the (low) cost. Highly recommended.
★★★★★
Sunday, April 15, 2012
Lamtha2“Hosting fees are now looking a little expensive compared to…”
Hosting fees are now looking a little expensive compared to the competition.
★★★★★
Friday, April 13, 2012
Cotswold Computers Ltd“I have been using 5quidhost for many years, both for…”
I have been using 5quidhost for many years, both for our own company hosting and a few clients. Email repsonses are always quick and helpful. Never had cause to phone them. Prices and value are top notch really, you couldnt ask for much more!
★★★★★
Friday, April 13, 2012
“I set my account up 12 months ago and have…”
I set my account up 12 months ago and have been able to forget it ... it just works.
★★★★★
Thursday, April 12, 2012
★★★★★
Thursday, April 12, 2012
“I+started+on+their+lowest+and+cheapest+hosting+option+and+have+upgraded+twice+now.+I+have+used+a+number+of+hosts+over+the+years,+and+although+others+have+a+better+help/support+section,+the+actual+support+from+their+support+people+is+excellent.+My+wordpress+sites+run+faster+on+their+standard+hosting+plan+than+other+better+known+hosting+companies.”
I+started+on+their+lowest+and+cheapest+hosting+option+and+have+upgraded+twice+now.+I+have+used+a+number+of+hosts+over+the+years,+and+although+others+have+a+better+help/support+section,+the+actual+support+from+their+support+people+is+excellent.+My+wordpress+sites+run+faster+on+their+standard+hosting+plan+than+other+better+known+hosting+companies.
★★★★★
Saturday, March 3, 2012
Mediaitc“I+have+been+with+5quid+host+for+nearly+a+year.+To+start+of+everything+was+ok,+but+then+problems+started.+ Every+time+you+ring+them+or+email+them+your+ISP+is+the+one+to+blame.+You+need+to+keep+doing+all+test+just+to+prove+your+point+and+prove+its+issue+at+their+end.+What+a+waste+of+time+and+money.+ Customer+service+is+very+poor+too.+Takes+ages+to+get+response.+When+you+ring+them+it+always+goes+to+voice+mail.+If+you+want+to+report+a+problem+(option+2)+there+is+warring+that+you+will+be+charged+if+there+is+no+issue. Shared+hosting+uses+very+limited+resources,+so+forget+to+run+more+then+one+website+on+"everlasting"+hosting.+There+are+constant+speed+issues,+access+issues,+etc.+ Try+to+use+FTP+client.+Constantly+times+you+out.+When+reported+problem+they+told+me+its+my+ISP+fault,+then+after+half+a+day+got+email,+this+time+it+was+firewall+fault.+ I+have+been+working+in+IT+13+years+by+know.+I+have+degree+in+IT+and+Telecommunications+systems+so+I+am+not+amateur.+I+would+class+my+self+as+IT+professional.+”
I+have+been+with+5quid+host+for+nearly+a+year.+To+start+of+everything+was+ok,+but+then+problems+started.+
Every+time+you+ring+them+or+email+them+your+ISP+is+the+one+to+blame.+You+need+to+keep+doing+all+test+just+to+prove+your+point+and+prove+its+issue+at+their+end.+What+a+waste+of+time+and+money.+
Customer+service+is+very+poor+too.+Takes+ages+to+get+response.+When+you+ring+them+it+always+goes+to+voice+mail.+If+you+want+to+report+a+problem+(option+2)+there+is+warring+that+you+will+be+charged+if+there+is+no+issue.
Shared+hosting+uses+very+limited+resources,+so+forget+to+run+more+then+one+website+on+"everlasting"+hosting.+There+are+constant+speed+issues,+access+issues,+etc.+
Try+to+use+FTP+client.+Constantly+times+you+out.+When+reported+problem+they+told+me+its+my+ISP+fault,+then+after+half+a+day+got+email,+this+time+it+was+firewall+fault.+
I+have+been+working+in+IT+13+years+by+know.+I+have+degree+in+IT+and+Telecommunications+systems+so+I+am+not+amateur.+I+would+class+my+self+as+IT+professional.+