8x8, Inc.

8x8, Inc.

2 Reviews

What is 8x8, Inc.?

We help customer-obsessed organizations engage at the speed of employee and customer expectations.


8x8 cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, collaboration and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.

Serchen Index

87.00
1,106
Employees
3,420
Subscribers
10K
Followers
15K
Likes

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8x8, Inc. Reviews

1.5

OK.

2 Reviews

Last reviewed on
16 July 2013

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Wednesday, July 17, 2013

Great marketing, poor execution. Voice quality is extremely random considering I have a 26Mb pipe. Front line tech staff will say just about anything to get you off the phone. Even if it's not true.

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Monday, December 12, 2011

I have had worse experience. From hardware failing (both drives of a mirror RAID array failed, resulting in total loss), from failed promises to sales rep placing orders without approval, to billing snafu's. To top it all off, every response is to blame the customer and placing the burden of proof on the customer, even after sending their own emails back to them as proof of their unkept promises. Wish I had not used them. They have been a constant source of trouble.

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