What is aACE Software?
In 2002, the aACE Software founding team came together while developing a business software package that was robust yet appealing for one of midtown Manhattan’s premier creative agencies. As they expanded to create new tools for additional clients, the team organized as Avant Garde Information Solutions, LLC (dba aACE Software). They gradually crafted a compelling product, envisioned as a comprehensive, yet affordable ERP solution for small businesses. After 15 years of close collaboration with clients from many industries, that initial product has evolved into a software suite designed around the end-user. The aACE 5 suite is artisan software, which our clients describe as a delight to deploy and a pleasure to use. It is a comprehensive tool that seamlessly supports sales, operations, and accounting teams, yet is also flexible, affordable, and elegant. aACE clients have called our solution “the best in everything,” “a major improvement over QuickBooks,” and “a critical component to the success of our company’s future.” aACE offers a sleek and intuitive design that gives our clients a 360° view of their business in one easy-to-use, comprehensive package. This newest version of aACE is the culmination of over a decade of research and development, during which we worked closely with our clients to perfect a business management software tailored for the needs of SMEs. This customer-centered product evolution is visible in attention paid to details of navigation, searching, error messages, logging, and interface design. We’re constantly hearing from our clients that their day-to-day operations have improved since implementing aACE. Derek Navratil from Essential Water Solutions Inc. explains that when he researched aACE, he recognized something noteworthy. “[The aACE team] initially struck me as unique, refreshingly knowledgeable, and very in-tune with the modern demands of an ERP software package – solving problems with their software that no one else seemed to give a second thought.” Similarly, Todd Breedlove relates, “I’ve done ten or more demos of competing packages and they want to sell you on how to adjust your workflow to fit their software. aACE showed me how the software can be built around my business and my workflow.” aACE solves the inefficiencies and lost opportunities that arise from a software suite not fitted carefully to a small or mid-sized business’ unique needs. It offers a compelling alternative for business owners who feel dissatisfied with browser-based solutions like NetSuite, open-source solutions like xTuple, or client/server solutions like QuickBooks, Dynamics, and Sage. When clients transition to aACE, they report greater visibility, accuracy, and velocity. These benefits translate into improved employee morale, increased customer satisfaction, and a healthier bottom line.
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aACE Software Reviews (17)
- ★★★★★17
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
aACE Software earns universal praise across all 17 reviews, with every reviewer giving it a 5-star rating. Users consistently highlight the software's ease of use combined with powerful functionality, particularly for inventory management, accounting, and multi-department integration. The system handles complex workflows—from manufacturing custom products to running integrated point-of-sale, web stores, and field service operations—while remaining intuitive enough that even non-technical employees adopt it reliably.
The standout differentiator across reviews is exceptional customer support. Users repeatedly emphasize that the aACE team is responsive, knowledgeable, and genuinely invested in solving business problems rather than relying on automated support. This responsiveness extends to customization; the company actively tailors the software to specific industry needs (paper exporting, custom shirt manufacturing, construction) without the standard vendor pushback that other platforms provide.
Customization and flexibility emerge as critical strengths. Built on FileMaker, aACE lets companies adapt workflows without replacing the entire system every few years, growing with their business over time. Users praise the software's ability to consolidate disparate data silos into one platform, reducing manual data entry and streamlining operations across sales, accounting, and operations teams. Several reviewers note cost-effectiveness compared to enterprise solutions like SAP and Oracle, with one pointing out that total ownership is often less than annual maintenance fees elsewhere. No significant criticisms appear across the review set.
★★★★★
Wednesday, March 1, 2017
“We export paper, which has its unique accounting quirks. The…”
We export paper, which has its unique accounting quirks. The aACE staff was the only vendor we spoke to that was willing to prove it could accommodate these needs. The other 6 vendors we spoke to all kept saying that their system could handle thousands of companies, and do so many things, but not what we specifically needed. I also felt from the start that aACE wanted us as a customer. They returned and still return phone calls and emails, 6 1/2 years later. As our staff has changed over the years, we have had no trouble teaching new people how to use the system. It reduced the time needed to enter an order from hours to minutes. All transactions are easy and quick to enter.
★★★★★
Wednesday, March 1, 2017
“Customer Service of aACE is outstanding and it makes a…”
Customer Service of aACE is outstanding and it makes a big difference from any other software on the market. I also love the advanced search feature to locate the data that we need promptly. We have been using aACE for two years and the system is very flexible to accommodate our needs.
★★★★★
Monday, February 20, 2017
“The aACE development and support staff are exceptional. They are…”
The aACE development and support staff are exceptional. They are very responsive and easy to work with, taking time to make sure they understand our needs and following through to make sure it all works as we want. This support really sets them apart from any other company we've worked with! We really enjoy working with aACE software and appreciate the flexibility of the program. Our company has many functions, membership, a magazine, a bookstore, and we run all of that using this one solution. Having all our customer's data in one place makes it so much easier for our customer service, sales and marketing teams. Their jobs much more streamlined and the sales team can even use aACE while they are one the road. aACE has also worked well with 3rd party software we run on the web and integrated our online store with the aACE program. We are very happy with the product and service we've received from the aACE team!
★★★★★
Monday, February 20, 2017
“My company has been using FileMaker Pro for 10+ years.…”
My company has been using FileMaker Pro for 10+ years. We typically would have a new system built every 3-5 years once the old system became obsolete. We heard about the aACE product in 2013 and we thought it would be a good fit for our company. Since implementing it in 2014, we have made many customizations and changes as our business needs have changed. The difference with aACE, is that we won't have to just toss out the product in 3-5 years and start all over, we can constantly customize and update the software to our needs - it grows with us. aACE has allowed our staff to become much more efficient in their daily tasks which has increased our capacity as a company overall. The customer service response to issues that come up is great as well.
★★★★★
Friday, February 17, 2017
“Hats off to the aACE team. I would challenge someone…”
Hats off to the aACE team. I would challenge someone to find a software that functions as well as aACE does and incorporates the features needed across all departments.
★★★★★
Tuesday, February 14, 2017
“Yes the software is awesome but the real value is…”
Yes the software is awesome but the real value is the people. Their service is unbelievable. Having dealt with numerous software companies over the years, I was used to bad customer service and just thought that was the norm. The folks at aACEsoft turned that idea on its head, as they are responsive and thorough and have made sure everything they do is done right.
★★★★★
Wednesday, May 30, 2012
Sinclair Worldwide Inc.“We feel confident that aACE will serve SWI for a…”
We feel confident that aACE will serve SWI for a long time.
