AccuPOS Reviews

MARK

Accupos is by far the worst company I have dealt with. Every time you call them with a problem or question, you must first wait on hold for at least a half hour, sometimes closer to 45 minutes. After the long wait you usually get a technician that can't help you. So after the 30 min. wait on hold you have 30 min. tied up with an inferior technician. After all that you get transferred to the right guy to fix your problems with their system that obliviously wasn't engineered to work with your accounting software like it is supposed to. Our business is overall very dissatisfied with the customer service at Accupos.

Nate from High Plains Tap House

I purchased this product with the hope of using it for a new bar concept. First off their sales team are liars. I was sold a ton of features that appeared in the demos, but then were completely absent in the product. Then while trying to get the application to work, their support was completely unable to get their own product to work on a brand new $2,000 server. I even completely reloaded the computer per their request and they were still completely unable to get their product to work. I had to move the software from a $2000 custom built server to a $250 laptop to get it to work, and when I say work I mean crash every 10 minutes. Then 2 nights before I opened my doors they discovered that they did not send me any printers that could print credit card receipts? What!!! I had to go through my two grand opening nights swiping carbon copy credit card slips. All the time they were telling me they were overnighting me a printer. Do you think that printer showed up. Nope. Then I tried to return the product because it was completely useless and they would not take back the hardware. They then said they would refund the software price and then they lied about that. They charged a 20% restocking fee and just didn't bother to refund 3 of the 5 licenses I bought. This company is full of liars, cheats and plainly clueless individuals. I would under no circumstances buy any product of any sort from this company. You will be taken for a ride. Feel free to email me for any further details, or just be smart and do something else. Seriously Angry.