Ace Cloud Hosting

(229) Excellent!
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Ace Cloud Hosting

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About Ace Cloud Hosting

Ace Cloud Hosting is an award-winning application hosting provider. We are renowned for expertise in hosting accounting, tax, construction and other business applications, such as QuickBooks, Sage, ATX, Drake and more. With more than a decade of experience of offering cloud services to clients throughout the globe, Ace Cloud Hosting specializes in -

  1. QuickBooks Solution
  • QuickBooks Pro Hosting
  • QuickBooks Premier Hosting
  • QuickBooks Enterprise Hosting
  • QuickBooks Accountant Hosting
  • QuickBooks Point-of-Sale Hosting
  • QuickBooks Hosting Support
  1. Sage Solution
  • Sage 50 Hosting
  • Sage 100 ERP Hosting
  • Sage 300 ERP Hosting
  • Sage 500 ERP Hosting
  • Sage 100 Contractor Hosting
  • Sage 300 CRE Hosting
  1. Tax Software Solution
  • Lacerte Software Hosting
  • ATX Software Hosting
  • ProSeries Tax Software Hosting
  • ProSystem fx Tax Software Hosting
  • Drake Tax Software Hosting
  1. Business Applications
  • Office Tools Hosting
  • Microsoft Exchange Hosting
  1. Cloud Solutions
  • Managed Server Hosting
  • Private Server Hosting
  1. Hosted Virtual Desktop
  • Virtual Desktop Hosting

Want Help? Web: https://www.acecloudhosting.com/ Contact: 1-855-ACE-IT-UP (Sales) or 1-855-219-0432 (Support) Mail: [email protected] , [email protected]

Ace Cloud Hosting Support & Customer Service

In the course of providing hassle-free cloud solutions and smooth experience to the customers, we have a dedicated team of friendly and skilled experts available 24x7 - even on weekends at their service, throughout the year. Clients can reach us over the phone call, live chat or email to avail immediate assistance to avail support or consultation.

Ace Cloud Hosting Key Features

  • 99.999% Server Uptime
  • 24x7x365 Chat, Email and Voice Support
  • 100 Days Data Backup
  • Pay-as-you-Go Feature
  • Enterprise Level Security
  • FREE Trial
  • Business Continuity

Ace Cloud Hosting Reviews

4.8

Out of 5 stars
(229 Reviews)

Excellent!

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from Brian Borawaski CPA. PC

Monday, November 6, 2017

Your services is very bad I just faced many of problems from your cloud services since last 14 days.

Response from Ace Cloud Hosting:
18 December 2017 at 03:36

Hi Brian,

We apologize for the inconvenience caused to you.

We thank you for taking the time to bring your concern to our attention. We welcome and appreciate your feedback as this provides us with a valuable insight into our services from the client's perspective and leads to further service improvement. We work really hard to provide reliable, secure, and super fast cloud services, considering customer satisfaction our top priority.

We did our research and couldn't locate you in our records. We couldn't find a pending case which has lasted over 14 days as well and hence, we will need your help to find and resolve things.

Please do not hesitate to contact 800-432-1585 or mail to [email protected] at your earliest convenience.

We are here for you.

Sincerely,
Support Team, Ace Cloud Hosting

4 of 14 people found this review helpful.

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from Jon Bell, CPA and Co. LLC

Tuesday, April 11, 2017

It works great at times but their servers are unreliable as the network crashes fairly frequently. Also, the process to set up the cloud server was a difficult and frustrating process.

Response from Ace Cloud Hosting:
12 April 2017 at 07:35

Dear Jon,

We are sorry to hear about your unfortunate experience.

First and foremost, We'd like to apologize for any inconvenience we may have caused to you that has led to bad experience.

Due to some unavoidable rare network glitches in one of our data centers last week, you faced performance issues with the server, also, there was a delay in migration process because of the type of application setup you had. However, all of the issues have been taken care now and currently there is no performance or setup issues are left over.

It's our ultimate goal that all of our customers go through an exceptionally gratifying experience. We will do whatever it takes to achieve that and we are always ready to do so for you as well. In case you need any further assistance, feel free to call us at 800-432-1585. We'd be glad to assist you on that.

Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.

Sincerely,
Support Team, Ace Cloud Hosting

0 of 1 people found this review helpful.

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from NCES

Wednesday, March 8, 2017

Great product but poor sales and service. I dont appreciate being lied too.

Response from Ace Cloud Hosting:
15 March 2017 at 23:00

Hi Mike,

We apologize for the inconvenience caused to you.

We did our research and found that there was a confusion in the pricing which was offered to you along with our promotional offer which led to the current situation. We will take necessary measures to make sure that this is not repeated.

To compensate for this scenario, we decided to provide you with additional discounts over and above the promotional offer.

We thank you for taking the time to bring your concern to our attention. We welcome and appreciate your feedback as this provides us with a valuable insight into our services from the client's perspective and leads to further service improvement, as it has done in this case.

If you have any queries arising from the above, then please do not hesitate to contact 855-ACE-IT-UP at your earliest convenience.

0 of 2 people found this review helpful.

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This page was last updated 08 January 2019 09:22