Aikon Labs

Aikon Labs

1 Review

What is Aikon Labs?

Millions of business interactions occur within and around the enterprise every day, various stakeholders like customers, employees and vendors interact with each other over email, chat and voice calls to get business done. These interactions generate a lot of “traditional” unstructured data, and “non-traditional” unstructured data, 90% of this data remains trapped as tacit knowledge within the employees or is filed away in untapped, idle data silos.

“Traditional” unstructured data - think emails, notes, messages, documents, logs, and notifications that are usually text based
“Non-Traditional” unstructured data -The second, often overlooked treasure trove of data that cannot be mined using traditional reporting and analytics techniques, audio and video files and still images and others

How are you leveraging this data? Are you able to make connections between disparate data sets, across systems, functions or business units to enrich or augment interactions?

INTRODUCING IENGAGE.AI

iEngage is an augmented intelligence platform for enterprises to productively manage their day
to day interactions with customers, vendors and within employees. iEngage extracts intelligence, draw connections and create reusable business context from interactions that are in text, audio, video or still images.

iEngage applies cutting edge Machine Learning techniques to build a unique enterprise knowledge graph can be used to add intelligence and context for future interactions. As the knowledge graph grows and diversifies enterprises move towards higher productivity, repeatability and consistency in their operations for customer, employee and vendor engagement.

Serchen Index

60.00
1
Employee
36
Subscribers
101
Followers
361
Likes

What is Aikon Labs?


Aikon Labs Product Details

Our product iEngage is an augmented intelligence platform, helping organizations build reusable and meaningful enterprise intelligence from interactions for your teams. iEngage is a passive API enabled platform that blends seamlessly into the Enterprise technology stack to make interactions more meaningful. Interactions between employees, or employees and customers or any other stakeholder tend to be sliced and stored in siloed systems of record. The interaction context is usually lost or quickly turns into dark data that is stored in an archive. iEngage addresses that challenge and utilizes cutting edge Machine Intelligence to extract info. can mine & consolidate interactions from multiple interaction channels (chat, email, telephone, meetings etc.) in text, audio, video an & images format. iEngage builds an Enterprise knowledge graph from these interactions.


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Aikon Labs Reviews

5.0

Excellent!

1 Review

Last reviewed on
27 May 2020

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Friday, May 29, 2020

Complete Knowledge Management Solution for organizations of all sizes. Light up the dark data sitting in your organization's communication channels and get valuable insights.

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