AlertMedia

AlertMedia Product Details

Our product is simple, powerful, and built to support customers large and small. Thousands of organizations across a range of industries, from small businesses to the Fortune 1000, trust AlertMedia for their emergency communication needs.

Over 700 organizations have switched to AlertMedia from other providers in the last 12 months alone, making us one of the fastest-growing companies in the world.

WHO ARE THE MAIN USER GROUPS OF THIS SERVICE?

AlertMedia has prioritized ease of use and scalability to deliver an unbeatable experience for any user in organizations across industries, ranging from small businesses to Fortune 500 companies. We primarily serve private-sector businesses including leaders in healthcare, manufacturing, retail, real estate, business services, energy & oil, technology, and non-profit.

WHAT IS THIS SERVICE GENERALLY USED FOR?

AlertMedia offers a more intuitive emergency communication software that is used to automate threat monitoring and streamline sending fast, reliable, multi-channel notifications to impacted audiences, anywhere in the world.

WHAT PLATFORMS DOES THIS SERVICE SUPPORT?

AlertMedia is a cloud-based SaaS platform offering an intuitive desktop experience available in all browsers in addition to full-featured native Android and iOS mobile apps.

WHAT ARE SOME APPLICATIONS THIS SERVICE IS COMMONLY USED IN TANDEM WITH?

Human Resources Information Systems (HRIS), Business Continuity Management & Planning Software (BCM), IT Incident/Monitoring Systems

DOES THIS SERVICE INTEGRATE WITH ANY OTHER APPS?

Human Capital Management Software (HCM), Active Directory

DOES THIS SERVICE OFFER AN API?

AlertMedia offers access to our entire crisis communication platform via our RESTful API. You can deploy custom communication frameworks, or integrate our communication technology directly with software in your technology ecosystem.

AlertMedia Pricing

Simple subscription-based pricing with no hidden fees customized for your specific needs.

AlertMedia Support & Customer Service

Our customers benefit from our deep expertise and hands-on approach. AlertMedia provides all customers with a dedicated customer success manager and 24/7 support at no additional cost. These technical experts provide support through implementation and beyond. You will also have access to an online support center, training videos, communication templates, launch tools, and more.

WHAT CUSTOMERS ARE SAYING:

"Our original provider took weeks to figure out why a subset of our users was not receiving mobile messages. During that time, several winter storms hit our area. Had we stayed with our old provider and not switched to AlertMedia, we would've had to go back to using a call tree to communicate with employees." – John Hargrove, Chief Information Security Officer and SVP of IT, Franklin Mint Federal Credit Union

"During an emergency, it wasn't acceptable to continue to rely on dated communication methods, especially because there is the potential for inconsistent information. If you have a virus in your IT system, for example, using email to tell people not to open email isn’t ideal." – Tom Porter, former Director of Human Resources & Administration, Kawasaki

Countries AlertMedia Services Available In

Headquartered in Austin, TX, AlertMedia is trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected any time, anywhere.