AlphaRacks Hosting

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AlphaRacks Hosting

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AlphaRacks Hosting Support & Customer Service

We are proud of our 24/7/365 customer support team whom aim to resolve all customer issues in an effective manor; which customers absolutely love.

We operate Billing & Sales departments, with staff based in the USA and UK in order to provide an authentic web hosting experience. Customers come first at AlphaRacks, and we take a priority in resolving all customer concerns.

About AlphaRacks Hosting

AlphaRacks is a premium web hosting provider based in Los Angeles, CA. Initially started in 2006 as an on-site IT consultancy firm providing support to local businesses, the AlphaRacks brand was launched in 2013 offering mainstream premium hosting services to both web start-ups and large enterprises. We currently support over 40,000 clients of all sizes in over 100 countries worldwide.

Services include cPanel web hosting, bare-metal dedicated servers, and virtual private servers, offered in both standardized and custom tailored configurations. Support is provided 24x7x365 by our in-house dedicated staff; services are provided by leveraging strategic partnerships of top tier facility and network providers, ensuring the services we deliver are highly available; which is backed by our service level promise agreement to you.

AlphaRacks Hosting Key Features

  • 99% Uptime
  • 3 day no fuss money back guarantee
  • 24/7 Support
  • Prime LA Location

AlphaRacks Hosting Reviews

3.2

Out of 5 stars
(117 Reviews)

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from Dat Boi Inc

Monday, May 20, 2019

Look. I'm at least two years into doing business with these guys. I've had experience with over 7 different VPS packages on a bunch of different nodes. I will say, when it works for months and months on end it is total bliss.

Then the dark days come.

The moment you open a ticket you will regret it. The responses are nonsense, they never fix anything. Downtime it their favorite feature.

I am giving them 2 stars instead of one, thats because these servers are about as cheap as a meal at McDonalds, and I never expect to feel great after a meal at McDonalds.

If you want serious, production level services, steer clear.

If you want dirt cheap servers just to mess around with every once and a while that you paid 2 years in advance for with pocket change? Yeah it's not bad for that.

Just DO NOT EXPECT the following:
Up to date containers for OpenVZ
Any sort of support whatsoever
Not having your boxes go down for like 24 hours straight.

Doing business with these folks has not been the worst decision of my life, but please just understand that the prices they are offering are low for a reason.

Oh, and those sales they are always emailing you about saying they're about to end?

Yeah no, the whole site is on sale every single day of the year as long as they have your email address.

Quite clearly most of the 5 star reviews are fake and that's honestly the nastiest part about them... Oh and them buying legitimate hosting companies just to pick their customers up and turn their whole infrastructure's life upside down... That's... really not cool.

Good luck!

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This page was last updated 25 May 2019 15:29