AlphaRacks Hosting

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AlphaRacks Hosting

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AlphaRacks Hosting Support & Customer Service

We are proud of our 24/7/365 customer support team whom aim to resolve all customer issues in an effective manor; which customers absolutely love.

We operate Billing & Sales departments, with staff based in the USA and UK in order to provide an authentic web hosting experience. Customers come first at AlphaRacks, and we take a priority in resolving all customer concerns.

About AlphaRacks Hosting

AlphaRacks is a premium web hosting provider based in Los Angeles, CA. Initially started in 2006 as an on-site IT consultancy firm providing support to local businesses, the AlphaRacks brand was launched in 2013 offering mainstream premium hosting services to both web start-ups and large enterprises. We currently support over 40,000 clients of all sizes in over 100 countries worldwide.

Services include cPanel web hosting, bare-metal dedicated servers, and virtual private servers, offered in both standardized and custom tailored configurations. Support is provided 24x7x365 by our in-house dedicated staff; services are provided by leveraging strategic partnerships of top tier facility and network providers, ensuring the services we deliver are highly available; which is backed by our service level promise agreement to you.

AlphaRacks Hosting Key Features

  • 99% Uptime
  • 3 day no fuss money back guarantee
  • 24/7 Support
  • Prime LA Location

AlphaRacks Hosting Reviews

3.2

Out of 5 stars
(119 Reviews)

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from SIPTV

Thursday, May 16, 2019

my company requires low latency servers in California so we turned to alpharacks when searching for a los angeles server. We now have 3 servers with them running over 100,000 visitors daily between all 3 servers. We are very pleased with the amount of work load the servers can handle and would recommend alpharacks to anyone.

1 of 13 people found this review helpful.

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from No Company

Thursday, May 16, 2019

I have been hosting my websites with AlphaRacks for the past few months and have been very pleased with server speed and support response times.

1 of 14 people found this review helpful.

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from Self

Wednesday, May 15, 2019

I purchased a SSD KVM Vps service with AlphaRacks and have actually exceeded my expectations with it. The server disk IO speed is very quick in all my benchmarks. Daniel and the rest of the guys were helpful to answer my tickets/chats. Definitely worth trying out :)

0 of 13 people found this review helpful.

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from Fuller Reactive

Wednesday, May 15, 2019

I have been a customer of RIJX, who was bought out by Alpharacks circa 2015. Fast forward to today (2019) I remain a satisfied customer of RIJX/AlphaRacks. The AlphaRacks team have since put me on much more powerful host nodes, and support is dramatically faster than the previous RIJX.

For anyone complaining - don't be so quick to judge. I see AlphaRacks recently acquired a few other hosting outfits, and most of the bad reviews here are probably from customers of those companies who are getting merged in. Give them a bit to get settled folks and you wont be disappointed. Take it from me, they merged me in from RIJX and all the major improvements started following in the months after. These guys definitely know what they are doing. They turned around RIJX and made the customer experience (at least in my experience) so much better. At least give these guys a chance!

0 of 13 people found this review helpful.

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from NA

Monday, May 13, 2019

They are not shabby at all. Service works as advertised/promised, nothing else to say.

1 of 10 people found this review helpful.

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from Camachos

Monday, May 13, 2019

I have been using Alpharacks for 3 years.

They aren't 100% perfect, but they are as good as you're going to find out of a hosting company.

Finally feels great to be a web host that does NOT outsource their support and actually cares for there customers!

0 of 11 people found this review helpful.

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from individual

Monday, May 13, 2019

I purchased two dedicated servers at alpharacks, I switched because I was looking to save some money from my last hosting provider who was charging me three times as much. So far I using it for past 2 months no issues or downtime.

0 of 10 people found this review helpful.

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from Self

Friday, May 10, 2019

Purchased a hybrid dedicated server here. Migrated my Docker apps over in ~ 45 minutes. Simple and straightforward migration and my new server at alpharacks is running much faster than my old host. Thanks guys

0 of 10 people found this review helpful.

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from Sigley

Friday, May 10, 2019

alpharacks runs a great show! I've got a 1GB VPS plan with them. I have renewed it for 2 years already so far

0 of 9 people found this review helpful.

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from Hemi Web Services

Friday, May 10, 2019

We have been hosting our platform on Alpharacks hybrid dedicated servers for the past 5 months now and we have been very pleased with the service and value they have to offer. The speeds are much better than my previous provider, and not to mention the price. If you are looking for a host that won't break your wallet and will give you a great value without compromising on quality then Alpharacks is the way to go.

0 of 9 people found this review helpful.

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from Carroll Consultings

Sunday, April 14, 2019

I had a terrible experience WITH ANOTHER provider and Alpharacks saved the day, with a very seamless and straight-forward migration with excellent customer support. They also provide true personal touch on the sales side. I could not be more thankful and grateful for choosing them as our new hosting provider. My wife owns a construction company and we use these servers for physical drawings (storage). Uptime is critical to us.

0 of 9 people found this review helpful.

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from n/a

Monday, April 8, 2019

Fantastic support. They really care about their customers :)

0 of 9 people found this review helpful.

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from Noel

Monday, April 8, 2019

I couldn't be more pleased/satisfied with the level of service the AlphaRacks team extends to me whenever I have needed it. I have been hosting my two blogs, and 1 forum on alpharacks servers for the past few years and have been quite pleased w/ the service. I would recommend them.

0 of 8 people found this review helpful.

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from Peterson IT Solutions

Thursday, March 28, 2019

We have been hosting our client's websites on Alpharacks' servers for the past few years, and overall we have been extremely pleased with their services. The support team are very willing, and accommodating.

0 of 8 people found this review helpful.

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from Grant-Tech

Monday, March 25, 2019

We have had an excellent experience with this joint. We are hosting 3 VPS servers with them and one Xeon Dedicated Server. No issues at all and I would recommend them.

0 of 8 people found this review helpful.

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from Individual

Monday, March 18, 2019

Awesome hosting company that you can trust.

I was skeptical at first, but time flew by and now I just paid for my third year of hosting with them. It’s been flawless! Did I mention the cost is at least half of what their competitors charge, too? :)

1 of 12 people found this review helpful.

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from Brabham Services

Wednesday, March 6, 2019

I have had a Linux VPS with cPanel from alpha racks for over 3 years now. I am by no means an expert in servers but I am somewhat technical. It's nice to know that alpha racks has always been there to assist in case I ever had any questions

1 of 12 people found this review helpful.

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from OctaBuz

Monday, March 4, 2019

I am an IT manager for several companies. For the websites I manage hosted at AlphaRacks, they are my favorite and least problematic because of how fast their servers are, and because I've never had a problem or downtime with them.

If anyone's seeking a web host, AlphaRacks is totally worth at least looking at.

0 of 10 people found this review helpful.

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from KMicro

Monday, January 28, 2019

Our company has been using AlphaRacks.com hosting services to power its applications and websites, and there is really not any other hosting partner we'd trust more than AlphaRacks. We would recommend them to the fullest.

0 of 10 people found this review helpful.

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from SEO HOST

Friday, January 25, 2019

Their customer service is really fast and proficient. I have around 30 websites hosted with AlphaRacks today

0 of 9 people found this review helpful.

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from TN Co.

Friday, January 25, 2019

Great experience throughout the 2.5 years I have used AlphaRacks. As of today, I just sold my online business (congrats to me!), but wanted to take the time to thank/acknowledge AR publicly for their time, efforts and excellent service throughout the past couple years and for taking good care of my website hosting needs!

If I ever decide to come back to the internet game, I'll be sure to choose Alpharacks as my next web host.

Until next time,

Thomas

0 of 10 people found this review helpful.

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from No Business

Wednesday, January 23, 2019

using alpharacks to host my personal projects for school. Compared to the other students in my class paying at least 5 times the amount I am now with other cloud providers I would say I got a steal of a deal by going here :)

0 of 10 people found this review helpful.

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from Andre Consultings

Tuesday, January 22, 2019

Using their new SSD KVM VPS product. Works wonders.

0 of 9 people found this review helpful.

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from Whiteside Consulting LLC

Monday, January 21, 2019

If I had to sum it up in 3 words: Better Than Excellent.

I have used at least 5 different hosting companies in my lifetime, and while I am not an expert with server technology, I know when a host is good and when one is bad. AlphaRacks checks the mark for "good" across the board: service, support, uptime, network, and speeds.

This is the kind of host which I wish I found sooner. Thank you Alpharacks team!

0 of 8 people found this review helpful.

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from Milwaukee

Monday, January 21, 2019

AlphaRacks deserves these five stars. They helped me with an emergency server migration today from my other hosting provider, and I was all migrated over in less than a few hours. If I could vote more stars, I definitely would. I'd recommend these guys to anyone looking for a hosting provider that cares about its clients

0 of 8 people found this review helpful.

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from Personal

Thursday, January 17, 2019

Moved my sites to alpharacks last month. They're running very fast compared to my last hosting provider. I would like to take the time to shout out Edward from their support team for helping me out with the migration and for getting my sites moved over so quickly and smoothly.

Response from AlphaRacks Hosting:
17 January 2019 at 12:39

We appreciate your kind words and hope your services are running great!


We are always here and if you have any issue with the provided service, please do not hesitate to drop a line to [email protected]

Thank you very much for your kind words, trust & devotion to AlphaRacks!

0 of 8 people found this review helpful.

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from Re-IT Solutions

Wednesday, January 16, 2019

Excellent and responsive help. They offer a good range of different hosting solutions at (very) reasonable prices. I have been using AlphaRacks.com for years, and haven't ever had any issues. Thank you!!!

Response from AlphaRacks Hosting:
17 January 2019 at 12:39

We appreciate your kind words and hope your services are running great!


We are always here and if you have any issue with the provided service, please do not hesitate to drop a line to [email protected]

Thank you very much for your kind words, trust & devotion to AlphaRacks!

0 of 7 people found this review helpful.

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from Consulting Firm

Wednesday, January 9, 2019

I run a managed service provider and rely on Alpharacks to run the backend infrastructure for our company. This company provides solid uptime,and is quite reliable.

Response from AlphaRacks Hosting:
17 January 2019 at 12:39

We appreciate your kind words and hope your services are running great!


We are always here and if you have any issue with the provided service, please do not hesitate to drop a line to [email protected]

Thank you very much for your kind words, trust & devotion to AlphaRacks!

0 of 8 people found this review helpful.

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from Mobile

Wednesday, January 2, 2019

Excellent hosting company. Their support truly cares about their customers

Response from AlphaRacks Hosting:
17 January 2019 at 12:39

We appreciate your kind words and hope your services are running great!


We are always here and if you have any issue with the provided service, please do not hesitate to drop a line to [email protected]

Thank you very much for your kind words, trust & devotion to AlphaRacks!

0 of 8 people found this review helpful.

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from villa crafting LLC

Wednesday, January 2, 2019

They provide some of the best prices and service in town.

0 of 7 people found this review helpful.

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from N/A

Wednesday, January 2, 2019

Bought several accounts from here throughout the past few months, one of most easy to use providers. No sleezy upsells like other providers either, which I appreciate very much.

0 of 7 people found this review helpful.

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from Individual/Self

Wednesday, January 2, 2019

Today is my three year anniversary, being an Alpharacks customer! I wanted to take the time in spirit of this to commend them for their excellent service & hard work. Every time I have a question they are always there to answer :) If anyone is looking for affordable hosting/VPS solutions alpha is def my go-to.

0 of 7 people found this review helpful.

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from JUSTICE INC

Friday, December 28, 2018

AlphaRacks has improved a lot, and they deserve every bit of these five stars. I was one of their first customer when they opened shop over 5 or 6 years ago. Now they are much better than the big guys. I host all of my important websites with them today and have zero regrets.

0 of 7 people found this review helpful.

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from Newman PBX

Friday, December 28, 2018

I migrated 3 of my servers to Alpharacks after my last hosting provider went bonkers. Couldn't be happier with my decision, not only is Alpharacks a bit more cost effective but the performance is at least 5 times better, and the network actually supports IPv6.

I would also like to acknowledge their support staff for taking the time to answer my silly questions on Christmas Day in less than 30 minutes. That's shows dedication and commitment to customers right there.

0 of 7 people found this review helpful.

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from ISO SERVICES

Friday, December 28, 2018

Stellar hosting provider. The support is swift, and quick! also, I’ve talked to the owner on numerous occasions when I had questions, and you can tell he truly tries to run a tight ship. 5/5

0 of 7 people found this review helpful.

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from Clines

Friday, December 28, 2018

A 6 minute response to my support ticket on a Christmas/holiday weekend? Color me impressed. AlphaRacks never fails to impress me every time I have a question or need help.

Their servers are also highly available, and fast. I would recommend it to anyone.

0 of 6 people found this review helpful.

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from Interstate Moving

Monday, December 17, 2018

Reliable, Fast, and Secure Servers.

Haven't had any "internal server error" or 404 messages on my site since moving here... *no jinx*

In all seriousness, these guys are great, fantastic, awesome, amazing, whatever you want to call it. It works as intended, and they overdeliver. A service.

0 of 7 people found this review helpful.

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from Pepe

Monday, December 17, 2018

Fast support :)

0 of 7 people found this review helpful.

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from AU Holdings

Monday, December 17, 2018

I am based out of Australia and this is the best hosting provider network wise I found. Lowest latency short of finding a web host local in Australia which would be much more expensive.

A for great network and low latency. Cheers and much love from AU.

0 of 7 people found this review helpful.

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from fleet transportation company

Monday, December 17, 2018

We run our 2 websites 100% on alpharacks servers. Would highly recommend it to anyone

0 of 7 people found this review helpful.

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from MSP

Friday, December 14, 2018

I made the decision to order some hosting services with AlphaRacks two years ago, and I have not looked back at my decision since!

More power to these guys, and cheers for a smooth, headache free hosting exp :)

0 of 7 people found this review helpful.

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from Proffitt MLM

Tuesday, December 11, 2018

I have hired this service for 8 months, and counting, i would recommend it to anyone

0 of 7 people found this review helpful.

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from Hispo

Monday, December 10, 2018

Five star hosting experience. I have been with them for 6 months and counting now, and have grew from one server 6 months ago to over 15 servers with them today.

0 of 8 people found this review helpful.

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from N/A

Monday, December 10, 2018

I would highly recommend this hosting company to anyone who is looking for an affordable hosting company that actually cares. Not only have my hosting costs cut in half since switching over, but the level of support and quality of service is simply unparalleled.

0 of 8 people found this review helpful.

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from Fortuna MD

Monday, December 10, 2018

Fantastic Hosting Company! I have been using AlphaRacks for 3 years now, today is actually my 3 year anniversary with them (just paid my renewal for 1 more year) so writing this review in celebration/honor to them. Thank you for everything guys. The hosting works exactly how you promise and I appreciate the kind support along the way.

0 of 8 people found this review helpful.

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from Mulholland Security

Friday, December 7, 2018

They have definitely come far. They have proven over time to be an important and trustworthy hosting provider. Today, I host 95% of my infrastructure with them. The other 5%... well, I'm just too lazy to migrate ;)

Oh, and did I mention how much $$$ I am saving by hosting with these guys?

0 of 8 people found this review helpful.

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from Individual

Monday, December 3, 2018

As others have said, AlphaRacks has definitely evolved significantly as a company. I remember when they were a two man band over five years ago, and now I see 15 different staff members answering my tickets, and the support is really 24x7 now (I always get answers in minutes). Sure, they've gone through their fair share of problems but that was years ago. They are a serious and professional operation now. I am glad to have stuck with them from the beginning :) Their prices are great, and the servers actually work better than the big names like hostgator.

0 of 9 people found this review helpful.

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from compacted

Friday, November 30, 2018

They have improved a lot, I can confidently give them a full 5 stars. I have been using them for a few years now and have been with them thru the ups and downs. Over the last year my server has had 100% uptime and I noticed they hired more staff too. I think they are genuinely trying to grow and become a more professional company. I have moved all my sites to them now

0 of 8 people found this review helpful.

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from IT Managed

Friday, November 30, 2018

Bought 100 VPS with them their Black Friday deal. Great deal (Very happy with the price I got) and the servers are much faster than my old host. Thank you !

0 of 7 people found this review helpful.

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from web nation

Monday, November 19, 2018

A Plus provider. The support is very patient with my questions and I really appreciate that. I like that I can finally be with a hosting provider that understands its customers needs by first name.

0 of 8 people found this review helpful.

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from jian Academy

Wednesday, November 14, 2018

I can highly recommand this commpany ! They replay to all ticket in timely fast respond, and the server uptime is good i have never notice it go down ! :)))

Thank YOU team.

0 of 8 people found this review helpful.

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from No Company

Tuesday, November 13, 2018

Great hosting company. I have been using them for 2 years.

0 of 8 people found this review helpful.

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from Personal

Thursday, November 8, 2018

I have been a customer of AlphaRacks since I was merged in from my last provider called RIJX (I guess they bought them out). 3 or 4 years later, I am still very pleased and happy with their service. I would not hesitate to recommend them to anyone looking for a VPS hosting service that is affordable and reasonable.

0 of 8 people found this review helpful.

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from Mr Lee Computing

Thursday, November 8, 2018

I have dealt with alpharacks for several years and I can honestly say that you will not find a better hosting experience anywhere else. Their level of support and uptime is unmatched, and they accommodate their customers closely. Other hosting companies could seriously learn from this outfit. Keep it up and you'll have a happy and supportive customer for life!

0 of 8 people found this review helpful.

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from Web Works

Thursday, November 8, 2018

We have been using AlphaRacks for over 3 years, and while they are not perfect, they have certainly overdelivered and exceeded our expectations. We have used over 6 different hosting companies before AlphaRacks, and all of them were not only more expensive but more problematic. AlphaRacks has been a breath of fresh air in comparison and I would highly recommend their services to anyone looking for a reliable, yet affordable hosting service. What we really enjoy most is the assurance of knowing someone is always there on the other line - I've submitted tickets at 5 AM before and received responses in minutes.

0 of 7 people found this review helpful.

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from BR SMS

Tuesday, November 6, 2018

I have been Alpharacks.com customer for the past three years. I don't have any complaints, and am very pleased with the service / value.

0 of 8 people found this review helpful.

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from Raul

Monday, November 5, 2018

Their servers are perfect for running game servers! I migrated two of my servers here and haven't looked back since. What I like most is that they include DDOS protection for free. I would highly recommend them if anyone is looking for a server.

0 of 8 people found this review helpful.

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from Green Holdings Group

Friday, November 2, 2018

I put my AlphaRacks account through a lot of tests (some intentional, some unintentional by my mistake) during the past 6 months that I had it, installing and uninstalling 3 different CMS’s sequentially to create landing pages, creating and testing email account functionality, looking into my customer area, checking the server stats etc. During all of this I did not encounter any issues at all, which was impressive to say the least. By contrast at my past 4 hosting companies I had to put in a couple of support tickets in my first month or two during the natural course of things.

I was very impressed with the large amount of functionality that AlphaRacks includes within their services, and definitely recommend it based on my experiences.

0 of 8 people found this review helpful.

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from N/A

Friday, November 2, 2018

alpharacks is a stable Room They provide a stable connection

Highly recommend it

0 of 8 people found this review helpful.

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from Personal

Tuesday, October 30, 2018

I purchased a VPS last year on Black Friday and couldn't be happier with the value that AlphaRacks services provides. Half the cost of my last hosting provider, and even better uptime and performance - just awesome.

0 of 8 people found this review helpful.

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from Perry's Pizza

Monday, October 29, 2018

Our pizzeria business hosts our two websites with Alpharacks for 2 years (and counting). These websites serve our online ordering platforms as well. We are absolutely very pleased with the level of service and uptime we have consistently received with them. My wife is currently in the process of starting a fashion blog and we will be choosing to host that with Alpharacks too, given our positive experience for the past couple years.

0 of 8 people found this review helpful.

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from Insync Solutions

Tuesday, October 23, 2018

We previously hosted our infrastructure between Vultr, Virpus and NodeServ. We were consistently facing downtime and sluggish performance namely on the latter provider. Having used AlphaRacks for my personal websites since 2014, I took the initiative recently to recommend my company's IT director to consider migrating some of their infrastructure to AlphaRacks service.

Fast forward to two months later, they were so happy that they eventually migrated off *entirely* from those 3 providers, and consolidated everything into multiple instances with AlphaRacks. We are extremely happy with the cost savings, as well as the uptime.

0 of 7 people found this review helpful.

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from Kumo IT

Monday, October 22, 2018

I have been using alpharacks hosting for over a year now. I have placed an order with them last summer and just paid my renewal. What I really like most is their support, their support always answers any questions I have in my tickets within literally minutes. And their prices are not found anywhere else in the industry.

Well worth for the money, good guys.

0 of 8 people found this review helpful.

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from Consulting/Professional Services

Monday, December 4, 2017

Best and cheapest VPS and Reseller providers.

1 of 26 people found this review helpful.

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This page was last updated 26 May 2019 20:21