What is Ample Hostings?
Providing superior web hosting services since 2004. Hosting support: 7 days a week. 24/7 Server monitoring. Servers located in South Africa. Thousands of happy customers! One miserable; but we're working very hard to make him happy again! :)
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Ample Hostings Reviews (1)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Ample Hostings delivers poor support and communication that leaves customers frustrated. The reviewer experienced a critical issue that required 57 emails, three technicians, and ten days to resolve—a process they describe as inefficient and error-prone. The company's refusal to offer phone support or callbacks forces all troubleshooting through email, which the reviewer found slow, vague, and prone to miscommunication about basic technical details.
The reviewer's core complaint centers on Ample Hostings prioritizing cost-cutting over customer needs. Even an escalation request to the owner went unanswered. Based on this single detailed account, potential buyers should weigh whether email-only support and lengthy resolution times align with their tolerance for remote troubleshooting.
★★★★★
Wednesday, September 21, 2016
“TERRIBLE SERVICE. I want someone to talk me through my…”
TERRIBLE SERVICE. I want someone to talk me through my problem not do it by e mail. Problem took 57 e mails, X3 Technicians and 10 days to solve. They REFUSE TO GIVE A NUMBER WHERE YOU CAN PHONE THEM OR TO PHONE YOU. Email instructions from them very vaque and incomplete and Technicians even pass on basic mistakes about upper /lowercase which then boms one out again. It is all about their own cheapskate requirements and not what the customer want . Even a request to the owner to call me to discuss my frustrations is ignored. Still waiting for the call. My Recommendation STAY AWAY!!! I placed a previous comment here and did not even want to give them a rating, but I see the system took it as 5 star which is definitely not my rating.
