Astute Solutions

Astute Solutions

1 Review

What is Astute Solutions?

Astute is a full-service end-to-end customer engagement platform for the world’s largest global brands. Founded in 1995, Astute's mission is to unify all first-party data across the customer journey, offering AI-driven customer self-service, agent desktop CRM, social media management, and powerful Voice of the Customer tracking and analytics. No matter how customers choose to engage, Astute elevates the interaction while capturing invaluable first-party data to improve the journey. Winner of the 2020 Stevie® Award for Most Innovative Tech Company and CUSTOMER Magazine’s 2020 Contact Center Technology Award, Astute’s commitment to innovating the customer experience is well-recognized in the market.

Serchen Index

52.00
N/A
Employees
1
Review
2,268
Followers
N/A
Likes

Astute Solutions Key Features

Agent Desktop CRM

AI Chatbot

Social Media Management

Voice of the Customer

Customer Experience Management

Live Chat

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Astute Solutions Reviews

5.0

Excellent!

1 Review

Last reviewed on
28 March 2014

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Friday, March 28, 2014

I have to say that from using this software that I have been able to gain more insight from my customers as well as improve my interaction with them. Its one of the best cloud based solution apps in the market and for a good price.

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