AuraPortal has a large team dedicated to maintenance and customer support services.
Support features include:
Online case management,
Live screen share
Rapid response times,
Access to consultancy,
This platform offers online support for Partners and Customers, including real-time information and all levels of collaboration with our expert technical team and an ever-growing Knowledge Base for answers to the most common questions.
Partners and Customers can use the External Portals to Start BPM Processes and Participate in them. This is the highest level of digital collaboration provided by current technology.
EST Time Zone UTC -5:00 (Eastern Standard Time)
Mon-Fri from 3:00 am to 6:00 pm
CET Time zone UTC +1:00 (Central European Time)
Mon-Fri from 9:00 am to 12:00 am
IST Time Zone UTC +5:30 (India Standard Time)
Mon-Fri from 2:30 pm to 5:30 am