What is Auryc?

Trusted by thousands of product managers, digital marketers, support managers, customer experience professionals, and analytics teams, Auryc's Customer Experience Intelligence Platform gives unparalleled insight into every friction point within the customer journey that handicaps performance, loyalty, and revenue.

Unlike other CX platforms, Auryc combines Voice of Customer, Session Replay, Behavioral Analytics, and Predictive Intelligence into a single platform to eliminate data blind spots and issues with data integrity.

The end result is a clear picture of your customers' online experience across your site and mobile app that allows you to answer pressing questions like:

  • What is the ideal path to purchase and why aren't customers converting more?
  • How often are bugs and glitches affecting our customers and what is the financial impact of those issues?
  • What issues are our customers having on our site and how do I easily reproduce them?
  • Why do customers leave us negative reviews/feedback and what do we need to fix to increase our customer satisfaction?
  • What issues/bugs/glitches should I be prioritizing and why? (ie, how do I manage my backlog?)

...and so many more

Serchen Index

60.00
13
Employees
1
Review
41
Followers
106
Likes

Auryc Alternatives

ThinkOwl

ThinkOwl

Customer Experience

14

435

1,433

3,801
Genesys

Genesys

Customer Experience

5,569

5,630

33K

34K
Reputation.com

Reputation.com

Customer Experience

496

379

11K

327
TTEC

TTEC

Customer Experience

13K

3,740

2,592

279K
Avaya

Avaya

Customer Experience

14K

N/A

5,716

41K
Medallia

Medallia

Customer Experience

2,624

1,350

13K

10K
Sprinklr

Sprinklr

Customer Experience

3,329

3,050

39K

34K
WalkMe

WalkMe

Customer Experience

873

1,290

15K

95K
Liferay

Liferay

Customer Experience

949

4,370

9,951

28K
Freshworks

Freshworks

Customer Experience

3,463

5,180

17K

11K

Auryc Reviews

5.0

Excellent!

1 Review

Last reviewed on
28 October 2021

What do you think?

Help other software buyers make informed decisions.

Write a review

Friday, October 29, 2021

Easily one of the most powerful analytics tools I have ever used. Unlike Google Analytics or Adobe Analytics, I can actually see what each customer does on my site and I have such clarity into what is causing them friction.

Perhaps the most powerful "feature" of the Auryc platform are their amazing reports... specifically their lost opportunity report that actually shows me how much revenue has been impacted by my site's bugs/glitches. It has helped me know where to prioritize my resources.

Overall Rating

Ease of Use

Features

Value for Money

Customer Support

Likely to Recommend

Did you find this review helpful?
Load More Results