What is Auryc?
Trusted by thousands of product managers, digital marketers, support managers, customer experience professionals, and analytics teams, Auryc's Customer Experience Intelligence Platform gives unparalleled insight into every friction point within the customer journey that handicaps performance, loyalty, and revenue.
Unlike other CX platforms, Auryc combines Voice of Customer, Session Replay, Behavioral Analytics, and Predictive Intelligence into a single platform to eliminate data blind spots and issues with data integrity.
The end result is a clear picture of your customers' online experience across your site and mobile app that allows you to answer pressing questions like:
- What is the ideal path to purchase and why aren't customers converting more?
- How often are bugs and glitches affecting our customers and what is the financial impact of those issues?
- What issues are our customers having on our site and how do I easily reproduce them?
- Why do customers leave us negative reviews/feedback and what do we need to fix to increase our customer satisfaction?
- What issues/bugs/glitches should I be prioritizing and why? (ie, how do I manage my backlog?)
...and so many more