Bicom Systems

Bicom Systems is an international software telecommunication company. Founded in 2004, it has grown to become a globally competitive company, employing over 140 people across the world. We have offices in Sarajevo, Tuzla, Zenica, London, Canada, France, UK, South Africa and USA.

Our teams manufacture, distribute and support unified communications end-to-end software solutions to SMBs, Call Centers, and above all – Service Providers.

At this moment our clients are using our virtualization solution, SERVERware, and our PBX solution, PBXware on more than 10 000 unique instances. Over 1 000 000 end users are using our VoIP phone and application solutions, Meeting, gloCOM GO and gloCOM and consuming over 10 000 000 calls and meetings per day. We achieve all that by creating close relationships with our partners and the whole ecosystem we are in.

It is a pleasure to do business with some of the most successful companies in the world, such as Dell, NetRescue, STL, The Maynard Group, S-Net, and others.

While our focus is on satisfying the clients’ needs, we do care about employees’ well-being, including their personal careers and knowledge path, life-work integration, and stress management.

Our Products:

PBXware 6

The world’s first and most mature Open Standards Turnkey Telephony Platform. New PBXware comes with the 64-bit kernel and is now using Asterisk 16 and PJSIP. You are now able to access Branding, Asterisk CLI, Audit logs, and listen to recording directly from a Web GUI. Archiving storage (Amazon EC2, Dropbox, FTP, Google Drive), Let’s Encrypt support, new queue and CRT statistics are just some of the new features.

SERVERware 4

The only Virtualization Platform dedicated to Hosting Telephony & Unified Communications in the Cloud. With the new and more powerful GUI you can now manage domains and resources with ease. Virtualization technology has been completely changed and is now using LXC (Linux Containers). Built-in backup, high data integrity protection, sipPROT management, and Shared, fault-tolerant network storage are just some of the features that make SERVERware even more secure and reliable virtualization platform.

gloCOM

Unified Communication software that simplifies and accelerates your daily tasks. The powerful softphone application specifically designed to take your business communications to a whole new level. It is capable of replacing or integrating with your desk phone, allowing you to make voice conference, start a group chat, send a fax, make video calls see when contacts are available, transfer files…, all from one intuitive interface.

gloCOM GO

Office in your pocket. High Quality Voice Calls, clear voice call with a high quality sound. Unlimited Comms in and out of office. Bring your PBXware functionality on a smartphone wherever you go. Presence Panel change your availability at any time and be aware of other users presence on the system