Running a business isn’t always easy, and as business owners ourselves—we get it. Which is why we’re fully committed to helping make it easier. Not only with our incredible invoicing platform, but also in the way we’re there for you—our merchant.
Discover a few of our values below and get real-life insight into how we can help you grow your business.
To say we’re focused on delivering top-notch customer service is an understatement. We have a team of people ready to answer questions, troubleshoot issues, and navigate the ins-and-outs of the software. Whether you need something specific or just want to say hi—Biller Genie is here to help make your life easier.
"When it comes to customer service, they are hands-down one of the best group of people I’ve worked with. They get back to me so fast. They will actually reach out time and time again to try to help when you have a question. If I have an issue, I just send an email and I usually get a response in 15 minutes. Their customer service is top-notch and that’s hard to find today." - Jennifer Shechter, Shechter & Associates
Innovation & Continuous Improvement
Good enough will never be good enough for us. Why? Because it’s not good enough for our customers.
We’re always looking for ways to update, improve, and tweak Biller Genie to make it the very best it can be—and add new features to make chasing payments a thing of the past. Our team is on a mission to go above-and-beyond each and every day so you can spend more time doing what you love and no time messing with technical issues.