I came across this site while looking for another hosting service. I currently use BoldHost.com. The service not any cheaper that any other hosting service. As as far as the hosting itself about average. However my response is to a complete lack of customer service. This is the second time in less than a week that I could not log in to Cpanel, receiving only an error message that the server was full.
After emailing support (and I use that term loosely) I finally after 24 hour received a responce "All Staff Are Busy. Please Check on Your End". Based on the response and the time taken to reply, I would not recommend. It really isn't a matter of cost for me I would gladly pay $3-$4 dollars a month elsewhere for proper customer service. Oh and I guess I should mention the seven days it took them just to register my domain name.