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BrightHR

★★★★★ 4.8 · 100 Reviews

What is BrightHR?

Transform your people management with the market-leading HR software system, BrightHR. Our HR software solution is ideal for small businesses, major corporations, and all enterprises in between. Utilise our cloud based HR system to effortlessly manage your staff holidays, overtime, sickness, and lateness in a simple click! BrightHR is a digital HR manager assisting companies with all aspects of people management. The software is easy to navigate, combining payroll and human resources in one convenient package. We also offer our customers access to BrightAdvice, a direct line to a team of qualified employment law experts who provide advice that’s clear, practical, and jargon-free. Additionally, the platform includes a library of HR document templates that will help your company perfect their policies with health and safety in mind. BrightHR also provides end-to-end management support, from the initial talent search with our Turbo Talent Navigator, to helping manage employees and handling difficult decisions, such as dismissals. Your staff will have access to BrightHR’s Employee Assistance Programme: a helpline and live-chat function where employees can speal to experienced in-house counsellors. With our 24/7, 365 EAP, you can raise your retention rates, lower staff burnout and strengthen your employee relationship management. In addition to these award-winning people management features, we also offer a health & safety software. BrightSafe helps ensure compliance with regulations. Users can create and manage risk assessments, record any accidents in the workplace, carry out investigations and access a range of CPD and RoSPA accredited e-learning courses. A further feature of our HR software system is Bright Exchange: a platform where you can benefit from free advertising to an audience of 1 million consumers and offer your staff discounts to boost staff engagement and morale.

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BrightHR Reviews (100)

4.8
★★★★★
100 reviews
  • ★★★★★79
  • ★★★★★19
  • ★★★★★2
  • ★★★★★0
  • ★★★★★0

Review Summary

Generated using AI from real user reviews

BrightHR receives overwhelmingly positive feedback, with users consistently praising the platform's ease of use and the quality of onboarding support. The system is seen as a significant step up from paper-based processes, with particular appreciation for how it streamlines holiday tracking, absence management, and staff data organisation. Employees find the portal intuitive to navigate, and employers value the time savings it brings to HR administration.

The support team features prominently in reviews, with individual staff members—especially Simon, Matthew R, Hannah, and others—singled out for patient, thorough guidance during setup and ongoing use. Users repeatedly mention feeling initially apprehensive about software but becoming confident through clear explanation and accessible training. The BLIP clocking-in and expense features receive positive mentions where adopted.

The only consistent mild criticism is that learning the staff setup process takes some adjustment, though this is presented as a minor trade-off rather than a serious drawback. A handful of reviews are brief or tentative, with users noting they are still early in implementation and cautious about full recommendations. One reviewer noted uncertainty about pricing. Overall, satisfaction is high, driven equally by the product's straightforward design and the responsiveness of the support team.

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