BuyerGenomics is comprised of a team of experts in direct and database marketing, with decades of experience in growing retail and e-commerce brands. We work tirelessly with our customers to Make Success Inevitable for them.
Every customer receives a dedicated Success Manager who extensively trains every user, works with customers to develop marketing strategies that maximize the platform and revenues, helps execute these strategies, and performs daily checks to ensure we BuyerGenomics is providing value. Success Managers have regular status calls with customers, in addition to quarterly strategy meetings with BG Senior Leadership.
We provide full support to customers directly via their Success Manager, a web-ticket system in the platform, and a Support Page on our website with FAQs and helpful hints.