Cention

Cention

0 Reviews

What is Cention?

Communicating over online media such as E-mail, Chat, Facebook and SMS has put new demands on Contact Center's. To maintain efficiency and quality, new tools and processes need to be implemented. Cention Contact Center gives you everything you need. With a powerful Workflow system all your queries, no matter what channel, will be routed to the right operator or group and responded to according to the SLA level. Our comprehensive Reports and follow up component will show you your performance in real time. Automate parts of your Workflow to provide answers for operators to just verify and send with a single keyboard stroke. As companions to Workflow, there are tools for self-service like the QuickAsk search engine, which helps your clients to find answers online.

Serchen Index

51.00
39
Employees
0
Reviews
31
Followers
5,965
Likes

Cention Alternatives

LiveAgent

LiveAgent

Help Desk Software

13

N/A

8,921

N/A
Salesforce Essentials

Salesforce Essenti..

Help Desk Software

1,000

1,410

74K

760K
Hostech Support

Hostech Support

Help Desk Software

15

N/A

709

340
UseResponse

UseResponse

Help Desk Software

12

N/A

161

361
Aranda Software

Aranda Software

Help Desk Software

157

N/A

1,263

8,084
Ubersmith

Ubersmith

Help Desk Software

20

N/A

2,408

95
ProProfs Help Desk

ProProfs Help Desk

Help Desk Software

157

N/A

5,440

N/A
Vision Helpdesk

Vision Helpdesk

Help Desk Software

5

N/A

1,508

N/A
Abhisi Help Desk

Abhisi Help Desk

Help Desk Software

N/A

N/A

4,807

N/A
Activate

Activate

Help Desk Software

16

N/A

5

N/A

Cention Reviews

0.0

Not Rated.

What do you think?

Help other software buyers make informed decisions.

Write a review

Be the first to review Cention!

It looks like Cention hasn’t been reviewed yet. If you are a customer of theirs or have used their services in the past, why don’t you be the first to leave a review and tell other visitors about your experience?

Write a review