CharityEngine

CharityEngine

5 Reviews

What is CharityEngine?

CharityEngine offers post-startup, medium, and large nonprofits a 360-degree real-time donor experience with affordable and innovative digital fundraising tools for easy-to-use automations and online/offline integrations – all on a single, unified platform.

We design our technology with two customers in mind - you and your donors. Because we realize that the only way to make you successful and keep your donors engaged is by creating a technology platform that gives you a 360 degree picture of everything they do, so you can communicate to them with personalization and recognition for everything they do.

Serchen Index

66.00
19
Employees
21
Subscribers
496
Followers
1,255
Likes

CharityEngine Key Features

Donor Management

Nonprofit CRM

Marketing Automation

Membership management

Digital Fundraising Campaigns

Cloud-base software

Mobile Pay

Security

Forms

Templates

What is CharityEngine?


CharityEngine Product Details

CharityEngine is a cloud-based fundraising platform built to scale nonprofits at any stage on a single, unified CRM. Welcome to the modern donor management experience that lets organizations and associations do more stuff in less clicks with a 360-degree donor view to help Plan, Run and Care for their donors, their way. Simply build customizable online forms, email campaigns and marketing automations with ease in minutes. Our strategic Fundraising Lifecycle provides end to end solutions for managing and tracking events, recurring giving, peer2peer advocacy, major gifts, volunteers, accounting and more. CharityEngine is PCI Certified to deliver advanced payment processing automations, reporting and fraud protection.


CharityEngine Support & Customer Service

Since 1999, we have been bringing best-in-breed technology and innovation to businesses and nonprofits with the goal of driving growth through better, smarter, and more actionable data.

Support and training are fully supported. We also provide a self-service User Center to Submit Tickets, Help Center, Support tickets with How to Videos and downloadable resources, Call customer service or get Live Support with our online chat.


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CharityEngine Reviews

5.0

Excellent!

5 Reviews

Last reviewed on
14 January 2020

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Thursday, January 9, 2020

“Great Partners”

Pros: I have implemented CE at two non-profits. And utilized CE as our on-line partner for fundraising with great results. The ease of use, affordability and support services are the keys to this products growth. They are always adjusting the platform and implementing new discoveries - when they discover something that works for one fundraising client they share those across the platform. The growth and strength of this platform over the past 8 year has been amazing.

Cons: None to report, whenever there is an issue they have amazing response time and great customer support

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Monday, September 23, 2019

“A True Partner”
Overall: I've worked at start ups and with more mature fundraising programs and the level of transparency I had into our business, especially payment processing is unmatched. The experience with Charity Engine felt more like a partnership than a vendor / client relationship and I believe this contributed to our overall success.

What I like most about this experience with Charity Engine software - flexibility. Charity Engine felt like a solution with plenty of functionality I could use right out of the box but that also incorporated features designed specifically to meet my program's needs. Later, with a smaller organization, I found my favorite thing about Charity Engine software - other than the cost (per contact record fee structure) was the intuitive interface that made it easy for a few people to manage events and peer to peer marketing/fundraising.

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Saturday, August 24, 2019

“Great comprehensive solution!”

Pros: - Flexibility and ease of use - Robust functionality that facilitates/addresses all of our fundraising, marketing and donor management needs. - very responsive customer support

Cons: No complaints. This is a great, very cost effective solution.

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Thursday, August 22, 2019

“Not just Donor Management”
Overall: The system not only solves some of the most complex donor management system needs, but in some cases it's working for my association customers to manage membership needs as well. As for associations that have a donor arm, which is where we've done a lot of work, this system is easy to integrate as needed but is a real 360 degree view while also having top notch web forms, marketing automation and other critical items that are huge money and time savers for nonprofits

Pros: For a multi-tenant system, I'm really surprised at the extensibility of the system. Without "customizing" everything, it's really flexible and configurable to meet a lot of different business rules that are unique to my customers. Their data model and ability to query and layer queries is really impressive compared to similar systems in the market.

Cons: Hard to say, I think it may be somewhat difficult to set up if you aren't trained on it like my team is...

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Thursday, July 11, 2019

“A view from a non-profit Food Bank.”
Overall: As the donor database manager, I spend each and every day within CharityEngine. Processing donations, tracking pledges, building forms, event management, reporting and more. The overall experience I have had with CharityEngine is hands down some of the best. Each and every feature within CharityEngine continues to inspire individual growth within myself as the opportunities are endless.

Pros: The convenience, and ease of all fundraising streamlines comes within CharityEngine. From simple donation processing, to online forms, event registrations and individualize marketing tools, CharityEngine is the powerhouse software. CharityEngine continues to improve with each and every release bringing more and more improvements for continued growth in the fundraising segments. Managing our major gifts program through CharityEngine has allowed our gift officers to track opportunities, pledges and payments, reporting and all, in real-time.

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