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What is - modular live chat and communication platform that lets you talk to customers in real-time. Add to your website to start providing immediate assistance when questions arise and closing more sales.

It only takes few minutes to add its code to your website and start improving your conversion rate and customer satisfaction scores. By offering such tools as canned responses and AI-powered predictive text suggestions, businesses benefit from responding to problems quicker than ever. This means that you will be able to better support and increase your chances of getting a sale. Other features include real time monitoring, conversation transcripts and more. combines live chat and multichannel chat platform, allowing to support customers regardless of the channel they are using - website, email, SMS or social media platforms, like Facebook or Twitter.

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Serchen Index

Likes Key Features

Canned responses

Website real-time monitoring

Social media integration

Persistent chat

Conversation transcripts

Multiple operators

Operator roles

Real time notifications

Mobile apps

Open API Reviews


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This page was last updated 18 July 2017 22:52