cloudabove
★★★★★ 5.0 · 210 Reviews
What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
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Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Thursday, March 21, 2013
Clay-works“South West broadband have been so helpful that it brings…”
South West broadband have been so helpful that it brings tears to my eyes. The service they provide is personal and friendly without being condescending. Their charges are reasonable especially in view of their excellent service. I would recommend them to anyone. I have had to migrate one of my websites away from a hosting company who is closing down and knew I would not have to search for a suitable service to replace them. My previous experience with SW was my guarantee of trouble free redirection.
★★★★★
Monday, March 4, 2013
“I've had many web hosts over the course of the…”
I've had many web hosts over the course of the last 5 years. After having been with a host using VPS' located on physical servers in the Planet Datacentre I finally decided to move all of my websites to the UK. I dealt very shortly with two separate web hosts before ending up on SWB's doorstep (so to speak). The service I have received has been unquestionably first class from people that know servers and web hosting. The network and servers have been consistently rock solid and every single query (often well beyond their contract) has been answered quickly. After dealing with so many bad web hosts it's genuinely a pleasure to deal with SWB in every respect. If all of that wasn't good enough, their prices are among the best as well! I'm going nowhere and SWB comes as my first choice recommendation to anyone looking for web hosting, virtual servers or dedicated servers. If you really want to feel like a valued customer rather than a number or statistic, I suggest you contact them as well.
★★★★★
Monday, February 25, 2013
Design Develop Realize“After being messed around for the better part of a…”
After being messed around for the better part of a year with a previous provider, I reached out to twitter and asked for hosting recommendations. Several companies contacted me regarding what I was after and what they would offer, out of all of them, South West Broadband was the best one in both cost and matching my needs, yes they had a little service hiccup within the first 48 hours but it was out of their control (DDoS). I was offered a refund or the ability to cancel my term with them, I chose to stay on and a year later I have decided to renew for another 12 months. The staff are professional and courteous, they are willing to assist, even with the dumbest of questions and I would recommend South West Broadband to any clients who were looking for hosting.
★★★★★
Monday, February 25, 2013
OptimisticCoder Limited“I've been with SW Broadband for about a year. I…”
I've been with SW Broadband for about a year. I haven't needed to contact support yet, because everything just works. I've had no downtime and the VPS performance is first class. Perfect hosting.
★★★★★
Monday, February 25, 2013
“Excellent webhosts, with well-maintained servers and great facilities. The price…”
Excellent webhosts, with well-maintained servers and great facilities. The price of their service is very good value for money. Also, the support offered is superb - fast replies and resolutions, even at the weekend.
★★★★★
Monday, February 25, 2013
Chains Cic“The service provided by South West Broadband is first-class. The…”
The service provided by South West Broadband is first-class. The support given to my company when we migrated our web presence from a well-known ISP was excellent, and I have no hesitation in recommending SWB to others considering a similar move, or start-up.
★★★★★
Monday, February 25, 2013
Voupe“I've been with SW Broadband for about 2 months now…”
I've been with SW Broadband for about 2 months now and the service has been great. I currently have 6 VPSs with them and will definitely purchase more when I need to. Speedy service, fast setup and great support. Highly recommended!
★★★★★
Friday, February 22, 2013
Orange Lightning“SWBroadband are the best web host I've used. You can't…”
SWBroadband are the best web host I've used. You can't really say much more than that!
★★★★★
Friday, February 22, 2013
Kazarooony Web Design“After years of poor service from a variety of hosting…”
After years of poor service from a variety of hosting providers we have found the outstanding South West Broadband (SWB) and now have all 12 of our websites hosted and domains managed with them. These guys are the real deal - professional, courteous, helpful, seemingly always available and so patient in helping and advising us. Even on matters well outside what we have contracted for. You have set the standard, long may your success continue.
★★★★★
Friday, February 22, 2013
Nebmagic“One of the best companies I have ever dealt with,…”
One of the best companies I have ever dealt with, both the product and customer service are first class. Anything I have needed help with (due to my lack of experience rather than problems with the service) I have received immediate attention for and the problem is always fixed in the blink of an eye. A very enthusiastic 5 out of 5 stars!