CloudCone, LLC

CloudCone, LLC

22 Reviews

What is CloudCone, LLC?

A stack of cloud services that collaborates together to provide a reliable and an efficient infrastructure for your online presence. Fully managed by friendly humans

Serchen Index

53.27
3
Employees
22
Reviews
868
Followers
N/A
Likes

CloudCone, LLC Key Features

Cloud VPS

Dedicated Servers

Private Clouds

Global CDN

Cloud Business Emails

Fully Managed

Free Migration

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CloudCone, LLC Reviews

4.1

Excellent!

22 Reviews

Last reviewed on
18 September 2020

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Friday, September 18, 2020

Verified Review

I have been using CloudCone for almost 2 years. They provide excellent features and customer service. Their service is stable and trusted. I love CloudCone and thanks for your awesome services.

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Wednesday, June 3, 2020

Cloudcone is the best. they helped me with my server issue. i updated my Kernel and my WordPress website stopped working. I was so worried i lost all my data. my months work all gone. but Leonard helped me retrieve all my data back. Im so grateful to them. Thank you cloudcone.

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Tuesday, February 25, 2020

Admittedly, I had my reservations when I first signed up. It's too cheap for the value they provided! But I decided to give it a shot, and I'm happy I did. Great support team and I get good hardware for a really low price. Highly recommended!

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Tuesday, January 7, 2020

The BEST hosting provider out there!

CloudCone is the best hosting provider that you can find! I've used many other solutions in the past but nothing like CloudCone.

The support team is awesome and always looking forward to helping with anything!

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Thursday, December 5, 2019

I have been purchased vps as the have offered cheaper but i found the support is slower then expected as i have been experiencing, i would not recommended cloudcone because of wasting time & money

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Response from CloudCone, LLC:
05 December 2019 at 04:48

Hi,

Our team initially answer all tickets in under 15 minute. Can we have your ticket ID, please? you may email [email protected]

Thanks

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Wednesday, December 4, 2019

I’m so impressed with their service! I wanted to transfer to CloudCone because my previous package from another service provider was expiring in 72 hours. I asked them to migrate the cPanel accounts from my previous server asap. There were 866 accounts and I was worried. However CloudCone took quick action and migrated all 866 accounts in under 48 hours! Since I didn’t have root access to my previous server they had to do the migrations account by account too but somehow they got it done in such little time! Their service is great.

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Wednesday, December 4, 2019

The support is worse then you expected, you keep writing them but you wont have a word form them better try some others

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0 of 1 people found this review helpful.
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Monday, October 14, 2019

Verified Review

They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted.
After that I tried to refund the remaining credits still on the account but this was also not possible.

Wasted lots of time and money on this. Do Not Use.

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Response from CloudCone, LLC:
14 October 2019 at 11:35

Hi,

It seems like this happened due to a failure in payment from your end.

We're sorry for the inconvenience caused on your end. However, if you have an unpaid invoice against a server/service, our system will send you four emails in four days after the invoice generation; Followed by a temporary service suspension after four days of invoice overdue.

After the temporary service suspension, you will be given 14 more days to cover the pending invoice, which means that after 18 days of pending invoice payment, your service will be automatically terminated, along with the snapshots that belong to this specific server/service.

We also allow clients to inform us prior if there is a delay in payments, which we can manually extend the service interruptions which you faced.

Your invoice is generated On September 15, 2019, due on September 18, 2019, you have contacted us on October 10th which was overdue.

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Wednesday, August 28, 2019

Verified Review

I was looking for a perfect cloud service or VPS provider. I was not aware of CloudCone. I found CloudCone ad on Facebook. I saw every detail about their services. And I found that they are really different. I can select every resource as like CPU Core, RAM, Storage according to my needs and the bill generates according to the early cost of every resource. Also, their pricing is affordable and reliable. They are great. After that, I purchased their service and I am currently using their service. There is nothing to say but only what I can say is, they are great, their service is affordable and customizable, they have a rich control panel with every important thing you need, they are complete. I am satisfied. Thanks to CloudCone for your planing and services and best of luck for the future.

2 of 2 people found this review helpful.
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Friday, March 29, 2019

I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.

Response from CloudCone, LLC:
01 April 2019 at 07:22

Hi Belinda,

Firstly, we're sorry for the inconvenience caused at your end. I saw that you had sent us a message through our contact form on the website

In the message you sent us, you have mentioned the specification you required along with the price it costs per month.
> Configuration for a WordPress/WooCommerce website - 1 Core, 2 GB Ram, 40 GB Disk ~ $5.78/mo
-- Quoted from your initial message to us

What our team has responded to you was the steps on how to order the specification which you had requested in your initial message; so we can help you on getting started with the WordPress setup and installations. On those instruction documents sent, you also will find all the pricing information you might have required.

Once again, apologies for the inconvenience, if you'd revisit us, please try our sales live chat (when online) :)

0 of 1 people found this review helpful.
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Monday, March 18, 2019

I came across Cloudcone from an advertisement. I love how you can customize your server specs to tailor your needs as opposed to being stuck with preconfigured specs. In addition, the service is amazing and the downtime is minimal. I've broken so many Cloudcone VPS's while practicing my Linux skills and I love how you can just reinstall your VPS like it's nothing. This is an excellent and affordable platform if you want to move away from shared hosting and more towards self managed hosting. Great job Cloudcone!! HIGHLY RECOMMENDED!!!

1 of 1 people found this review helpful.
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Monday, January 7, 2019

Verified Review

CloudCone if perfect quality hosting and friendly staff.
I had very complicated issue, someone removed reboot folder and all ports of the server was off, the technical staff did their best and give me the files manual and helped me to install the files and dbs into another server, Thank you cloudcone

2 of 2 people found this review helpful.
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Tuesday, August 28, 2018

I personally used theme for a couple of days and they deliver as required, i was a little bit skeptical when i read the review that said they suspend and dont refund but that's all lies, as i got a full refund when i no longer need the services of the server i purchased.

5 of 5 people found this review helpful.
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Tuesday, May 8, 2018

We strongly advices to avoid cloudcone.com at all cost. Rather than search for other good provider. One of the biggest scammer from Bangladesh and USA. These scam cloudcone.com will suspend your service with zero tolerance and even did not refund your money. All I did is just downloading linux ISO, they suspend the vps illigally by mentioning ddos attack! If ISO download is a attack then this scammers need some life in hell. Worst cloudcone.com experience.

Response from CloudCone, LLC:
22 May 2018 at 05:51

Hi, Your review is quite misleading. Let me explain few policies we follow and are outlined on our TOS and what you need to do about these types of issues you faced.

> "Will suspend your service with zero tolerance."
No, we do not do that. If your service was suspended due to TOS violation, it's mainly due to the fair share policy we follow. For more information refer Section 7 on https://cloudcone.com/policies/use-policy/

> did not refund your money
We are known for issuing full refunds to clients if they are not satisfied within seven days. You also have an option to raise a billing ticket and request a refund, and our refund team completes your request within one business day.

> All I did is just downloading Linux ISO If your service got suspended
Serchen is not the place to request help. We have a support helpdesk which you, as a client has the option to raise a ticket where we will attend and sort it out and mark your profile safe, where these kinds of confusions won't happen.

Once again, scamming is a strong word, and we are not in that business, and never will be. If you have not opened a refund request yet, please go ahead and request a refund. Thank you for your understanding.

6 of 19 people found this review helpful.
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Tuesday, May 8, 2018

I started testing the waters with some temporary vps here and then, until Zack mailed me an offer so good I couldn't refuse. The service is amazing, no downtime so far, nice performance, good bandwidth. Just do it, this is your time.

3 of 3 people found this review helpful.
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Tuesday, May 8, 2018

Verified Review

Just the best so far.

2 of 2 people found this review helpful.
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Tuesday, May 8, 2018

Low latency & high bandwidth.

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Tuesday, May 8, 2018

Verified Review

Good service at a reasonable price. Until now this has been the best company I've tried.

1 of 1 people found this review helpful.
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Tuesday, October 10, 2017

Excellent server hosting with reasonable price.

12 of 13 people found this review helpful.
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Monday, October 9, 2017

The best cloud service provider I ever used

8 of 8 people found this review helpful.
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Monday, August 14, 2017

Verified Review

Never saw any downtime :)

12 of 12 people found this review helpful.
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Sunday, August 13, 2017

Excellent Support & services at an affordable price.

14 of 14 people found this review helpful.
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