CloudTalk

CloudTalk

16 Reviews

What is CloudTalk?

Smart cloud-based contact center solution

CloudTalk is user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs or eCommerce to improve customer experiences and team performance. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

To achieve this, CloudTalk provides more than 50 advanced calling features. Thanks to seamless integration with the favourite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.), CloudTalk helps companies deliver first-class customer experiences, resulting in the growth of their profitably. The only thing you need is internet access.

Get started with a 14-day free trial (no credit card required), and see CloudTalk in action.

Serchen Index

70.00
16
Employees
16
Reviews
598
Followers
2,451
Likes

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CloudTalk Reviews

5.0

Excellent!

16 Reviews

Last reviewed on
04 January 2022

What do you think?

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Friday, December 31, 2021

CloudTalk has allowed me to focus more on what's essential - establishing long-lasting partnerships with clients abroad, not worrying about enormous cellular bills.

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Friday, December 31, 2021

Simple and easy to use. I find it great when you have to call multiple countries and also track who you have called and when you called them. The system is also reliable, meaning it is always up and running.

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Thursday, December 30, 2021

We made the switch to CloudTalk to try and ease a lot of our admin duties when it came to monitoring inbound and outbound calls. The transition was smooth and it was easy to navigate the application for our team. We receive quite a lot of calls on a daily basis, so being able to see details relating to the caller as well as being able to link their details to Intercom to follow up is extremely useful for us.

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Thursday, December 30, 2021

The app is simple and easy to use.
The customer support was helpful and quick to solve a minor issue I had with the mobile app.

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Wednesday, December 29, 2021

Fantastic product - does exactly what it is supposed to do. Quick and easy integration with CRM, easy and intuitive interface plus a nice bundle of features that should have you leaving your old provider without a second thought.

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Wednesday, December 29, 2021

CloudTalk has allowed me to be more flexible regarding my business communication with my clients abroad. Since I'm based in Europe, I always have encountered difficulties contacting my partners in the States cost-efficiently. However, now using CloudTalk, I don't need to worry about my cellular expenses anymore, and I can focus on establishing strong business partnerships. Highly suggested!

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Wednesday, December 29, 2021

This solution has helped me gather multiple regions under a single account regardless of how many devices are being used—in general, highly suggested.

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Wednesday, December 29, 2021

We needed a dialer for our CRM and tested Cloudtalk. Since first day one we are very happy with it because everything works and the Support is very fast as well. I highly recommend Cloudtalk. The only Point I want to mention are the costs of 9 Cent per minute if you are calling with a mobile number which you need to by as well. The landline number is cheaper and costs only 1 cent per minute.

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Friday, December 3, 2021

You can use multiple users with one account or purpose; it is faster than calling via phone, and also, the quality of calls is terrific; I can even record the calls and go back to training purposes.

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Wednesday, November 24, 2021

A fast and easy solution for…
A fast and easy solution for marketing(marione)

All necessary functions for employees are immediately visible and usable. The app and web interface are clear and easy to use.Quick and easy to setup and very simple to use platform

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