What is CloudTalk?
Smart cloud-based contact center solution CloudTalk is user-friendly cloud-based phone software for sales and support teams. It is used by startups, scale-ups, SMEs or eCommerce to improve customer experiences and team performance. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. To achieve this, CloudTalk provides more than 50 advanced calling features. Thanks to seamless integration with the favourite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.), CloudTalk helps companies deliver first-class customer experiences, resulting in the growth of their profitably. The only thing you need is internet access. Get started with a 14-day free trial (no credit card required), and see CloudTalk in action.
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CloudTalk Reviews (16)
- ★★★★★16
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
CloudTalk receives uniformly positive feedback from users, with all 16 reviews giving it five stars. Users consistently praise the platform's ease of use, straightforward setup, and reliable call quality with no lag or disconnections. The CRM integration—particularly with HubSpot and Intercom—emerges as a standout feature, allowing seamless syncing between calling and customer records. Multiple reviewers highlight cost savings on international calls, especially for those contacting clients across regions, and appreciate the ability to record calls for training purposes.
The main practical complaint centres on mobile number call rates, which run at 9 cents per minute compared to 1 cent per minute for landline numbers—a notable cost difference users want prospective buyers to understand. Customer support is mentioned positively across several reviews as fast and responsive. The platform handles high call volumes well and serves both single-user and multi-team setups. One user notes the application is useful for small team collaboration through notes and call tracking features.
Overall, CloudTalk appears to deliver on its core promise of simplifying business communications and call management. The uniform five-star rating reflects genuine satisfaction among existing users, though prospective buyers should factor in call pricing structure based on their calling patterns.
★★★★★
Wednesday, November 24, 2021
“Perfect and works wonderful for call center perfect solution for…”
Perfect and works wonderful for call center perfect solution for our call center. Setup was really easy and so is everyday use. clear voice no lags and disconnection. everything is track on our crm cause its perfectly integrated
★★★★★
Wednesday, November 24, 2021
“Cloudtalk is superb Awesome tool for making your work easier.…”
Cloudtalk is superb Awesome tool for making your work easier. We can service our customers in a very professional way and improve customer experience on a different level.
★★★★★
Wednesday, November 24, 2021
“A fast and easy solution for… A fast and easy…”
A fast and easy solution for… A fast and easy solution for marketing(marione) All necessary functions for employees are immediately visible and usable. The app and web interface are clear and easy to use.Quick and easy to setup and very simple to use platform
★★★★★
Tuesday, November 23, 2021
“Great phone platform This app has great features, user friendly,…”
Great phone platform This app has great features, user friendly, easy to us, and its Fast! Sms and call feature is easy to navigate, compatible with other platforms and is easy to integrate.
★★★★★
Tuesday, November 23, 2021
“Cloudtalk is working super for our company perfect way to…”
Cloudtalk is working super for our company perfect way to reach out for new business. Their customer support team is great, always fast in their promt response. Loving this app's ability to leave notes as I work with a small team. All I can say FANTASTIC
★★★★★
Friday, November 19, 2021
“Cloudtalk is a really useful platform Cloudtalk is a really…”
Cloudtalk is a really useful platform Cloudtalk is a really useful platform, it makes it much easier to call customers and send them sms. As for incoming calls, it also works incredibly well, allowing you to leave a note on the customer, classify the call, assess the mood of the customer and even add the customer as a contact. Cloudtalk is without a doubt a tool that cannot be missed.
