I needed a cloud solution to help my parents manage their finances. It has turned out to be a very solid application/solution and the customer support (which I've called many times) has been great. One word of advise to know when you set up: Anytime your hosted application (in our case Quicken) goes through an upgrade, it will mess up your Cloudwalk hosting a bit...you will fix it but it will take Customer Support to help do it/fix it for you). Also if one of your family uses a Mac laptop and another uses say a Microsoft Window based computer/laptop , you will need to be set up differently to access the "remote" environment. Third thing to know is if you want to export any data out of the cloud environment (for me out of Quicken), into say Excel, you need to set up the MS products...such as Excel, in the "remote cloud" environment from the beginning. Remember...anytime your MS Office produces (i.e. Excel) go through an upgrade, it will mess up your cloud environment...which Customer Service can then fix for you...but it will take some time. All in all, good product/solution and I cannot say enough about the Cloudwalk Customer Service team. Outstanding support...without them I would have been very frustrated trying to figure out things the first time around.