CogniSaaS

CogniSaaS is a customer-centric onboarding and implementation platform that helps enterprise SaaS businesses achieve faster time to value. It minimizes the usage of silos of tools; improves collaboration with customers and internal stakeholders; tracks and prioritizes hundreds of projects for value delivery through data visualization, visibility and accountability.

1. Prevent customer escalations by prioritizing what really matters
2. Standardize all the handover information in a structured format with details of use cases, revenue and timeline.
3. No more information silos in CRM/ Word/Excel tracker/PM tool etc. for 'who needs to do what by when'
4. Prevent churn risk from bad fit customers
5. Track the gaps between requirement’ & ‘product’ as early as the pre-sales stage.
6. Collaborate with stakeholders to close gaps and prevent any delays during onboarding
7. Resolve daily firefighting issues proactively with actionable insights and automatic notifications from the platform to build credibility with customers.
8. Achieve customer-centric value delivery at scale by easily tracking multi-dimensional data including customers, use cases, product features required, dependencies implementation tasks, timelines, team resources, dollar impact, risk status etc.
9. Spend more time building trusted advisor relationships with customers that a machine can't do (yet).