ComplianceQuest

ComplianceQuest

22 Reviews

What is ComplianceQuest?

ComplianceQuest is a 100% cloud based Enterprise Quality, Health, Safety and Quality Management Software (QHSE = EQMS + EHS). Built using Salesforce.com, it is a tool for accelerating your organization’s growth from anywhere, anytime and through any device. It empowers enterprises to manage quality and safety by collaborating with their supply chains – whether global or local – and even several layers deep, to stay compliant with industry, country and customer specific regulations.

While we provide support across industries, we specialize in Consumer Packaged Goods, General Manufacturing, Life Sciences and Oil & Gas.

For users, ComplianceQuest is an intuitive and incredibly powerful platform that they can customize to suit their needs. In addition, it delivers all the benefits of its parent platform – SalesForce.com – which include:
• A popular and easy to use interface
• A mobile first development platform with APIs
• Global scalability for complex transactions
• Enterprise class security
• Support for 21 CFR Part 11 requirements
• Real time analytics
• Transparency for evaluating the health of every instance
• Greater third party and legacy system integration

ComplianceQuest offers quality and safety management teams exactly what they need, when they need, wherever they need it, freeing up their man-hours and enabling them to focus on their core roles instead of chasing manual or disparate processes across legacy systems.

Most importantly, ComplianceQuest democratizes capabilities that have so far been enjoyed by large enterprises, enabling companies of all sizes to leverage these capabilities within their budget constraints.

Serchen Index

79.88
84
Employees
22
Reviews
127
Followers
482
Likes

ComplianceQuest Key Features

Audit Management

CAPA/8D Management

Calibration Management

Change Management

Document Control

Nonconformance Management

Supplier Management

Training Management

Material Compliance Management

Customer Complaints/Regulatory Reporting

What is ComplianceQuest?


ComplianceQuest Product Details

ComplianceQuest offers a 100% cloud based Enterprise Quality and Safety Management System (QHSE = EQMS + EHS) built on the Salesforce.com platform. CQ’s suite of solutions streamlines quality, safety, compliance, content and collaboration management initiatives and strategies across diverse, globally-based supply chain networks.

CQ provides for the following key benefits:

  • Built-on the Salesforce technology foot print
  • Incorporates industry best practices while fully compliant to relevant regulations
  • Pre-developed applications that can be used out-of-the-box
  • Easy to tailor and configure
  • Integration ready
  • Leverages the power of Cloud and Social
  • Help accelerate mobile adoption in companies by making core processes mobile driven where possible, practical
  • Cost effective
  • Scalable and flexible
  • Easy to administer
  • Highly secure
  • Portal and Dashboards

Our management team has an average of 25 years of experience in the quality and compliance fields. This experience is reflected in the breath, depth and intuitiveness of our the CQ QHSE solution suite.


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ComplianceQuest Reviews

5.0

Excellent!

22 Reviews

Last reviewed on
16 June 2021

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Thursday, June 17, 2021

I got to work with ComplianceQuest while implementing a new software for the company that I currently work for. The implementation team that assisted with the development and deployment was incredible. Always well prepared, willing to help out at odd hours and able to take and fulfill almost all of the odd or weird customization requests that we made throughout the process. Overall a great experience.
Only thing I was disappointed with at all was the time frame it took to get the job done, while the sales reps made it sound like it would be a 4-5 week job, it ended up being a 6 month implementation period to get it live. This was partially due to different factors that were out of their control however so it certainly is not a deal breaker. I would recommend this system to anyone looking for a great platform with an even better team behind it

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Monday, September 14, 2020

Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled Document, Training, and CAPA has had some detours. We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management. Through our changing courses, the ComplianceQuest team was very patient, supportive, and professional, truly a superb team! They listened to our needs and set our configurations, including searching for solutions. When we asked for record attachments to be sent with automated Supplier email notifications, they found a way! We were able to move our historical data into CQ and use the reporting and dashboard tools to analysis prior year data against new year. We will be able to use their Document Migration Utility to upload 1000 SOPs, Work Instructions, and Forms from our server to CQ. Our IT team was able to work with the ComplianceQuest team to setup auto-syncs with our HR and ERP systems so Personnel and Parts data necessary for the eQMS are available and always current. We are getting ready to auto-sync our Supplier Accounts and Contacts next to Salesforce. The Technical Support team is wonderful for issue that arise after implementation. They are responsive, patient, courteous, knowledgeable, and not above sharing little secrets to make things move a little more smoothly.
Since this is a license-based system, it can be expensive for a business with 3,000 employees. We needed to trim down our user base to limit our licenses and stay within budget. Reassigning tasks when employees leave is a chore. There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.
CQ is highly configurable. Configurations can be as simple or complex as you want. Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams. If your business does not have a QMS currently, CQ out of the box is a great place to start!

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Monday, August 10, 2020

“Before CQ, YKK had been using outdated software from the 1990s. I knew YKK needed something more modern and flexible. We looked at our current vendor’s cloud-based option, but it wasn’t a viable choice because it mirrored the premise-based solution and lacked the features we needed. We were sure about what we wanted:
- We needed an enterprise quality management system (EQMS) that was not only cloud-based, but also included built-in features, functionality, and workflows to make current processes easier
- To comply with the company’s goals and core values
- We wanted to generate and share reports quickly and easily

All of this and more was achieved when we picked ComplianceQuest as our EQMS. I’ve rarely seen anyone hit a target like that as quickly as we did, especially with the number of documents to migrate (3,000) and customization's to Corrective Action and Preventive Action application. Greatest value:
- Radically improved reporting capabilities
- Cloud-based platform with increased agility, efficiency, and speed

Everything is automated and fast; we can generate reports for information, strategic, and planning purposes, which makes a huge impact on our productivity and efficiency.
The support and communication at ComplianceQuest have been top-notch, even on days when there was a lot of pressure.”

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Monday, February 10, 2020

Verified Review

ComplianceQuest will provide your company the opportunity to reach a new level of Quality Management. Everything from the well thought out and configured out of the box solution, to the system validation scripts, tractability matrix and end user guides, ComplianceQuest sets the standards high! Their customer service is superb, their employees are dedicated to the success of your project and learning about your company to ensure appropriate and effective solutions are provided. All quality leaders at Aphria Inc. have been very pleased and excited to launch all the capabilities ComplianceQuest has to offer to ensure quality remains our highest priority!

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Tuesday, October 29, 2019

Of all the eQMS systems we evaluated, ComplianceQuest has fit our needs ideally. We have been running our entire $700MM business on spreadsheets and shared drive folders for years.
ComplianceQuest is an absolute game changer for finally getting our processes under control and pinpointing improvement opportunities.
The system, the support and the ease of use (even for a dinosaur like me) are unmatched in the market space.
Highly recommended!

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Tuesday, October 29, 2019

Verified Review

ComplianceQuest delivered on their promise at every stage of our implementation. Grounded in the scalability of the force.com platform, CQ transformed our quality management operating capabilities overnight and we are delighted at the fully integrated partnership result. We now have fully digital real-time informatics and ability to implement change in a highly transparent manner to meet the demands of our high growth business. Aphria is setting the standard as a worldwide leader in the cannabis industry through a diversified approach to innovation, corporate citizenship, strategic partnerships and global expansion.

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Saturday, September 14, 2019

Verified Review

As a long time life sciences Quality Systems professional and leader, I have been exposed to many different Quality System tools and implementations. Some of these implementations have been nightmares with timelines that drag on and resource drains that can never be regained. ComplianceQuest, however, stands tall in my experience as a true cloud based, SalesForce eQMS application that is quite ready to go, out of the box. With minor configuration and data migration, it is ready to fit any business model. Powerful analytics and real time collaboration is at your fingertips within weeks, not months or years! I have witnessed these transformations first hand and hands down, ComplianceQuest is above the rest!

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Thursday, April 18, 2019

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity.

CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

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Friday, December 14, 2018

Justifying as a 100% cloud based EQMS has been in sync to customer needs, extremely flexible, sleek and clean with a simple user interface as a key element. This solution has a variety of modules syncing the communication and transparency of data between various departments among the organization.
Compliance Quest is a tightly integrated EQMS powered by SALESFORCE as a winning combination. Supporting wide range of compliances, high degree of productivity, collaboration, efficiency and being cost-effective to the organisation are some of the significant highlights. Keeping in consideration of all the global quality standards, CQ serves as fit for use with minimum customizations to customers from various industries. Hands-on experience was intuitive leading to ease and comfort where Out of box solutions made the processes smooth.
CQ customer support to us is another factor that sets them apart with highly knowledgeable, skilled personnel. CQ ensured us to get onto the right track every time with their effective consultative approach which is always beyond what is expected with incredible timely response.

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Monday, December 10, 2018

Verified Review

The Best QMS on Salesforce

The team at ComplianceQuest has brought years of Quality experience and put it onto the world's best cloud platform. My company specializes in helping Life Sciences organizations with their quality processes, GxP, and maintaining compliance in the cloud and we have been extremely impressed when recommending and implementing ComplianceQuest for out customers.

The workflow with each module follows best practices that internal Quality teams can trust with Part 11 eSignature and audit trail, combined with the robust security and permissions provided on the Salesforce platform.

The support and expertise provided by ComplianceQuest along with their commitment to customer success is 5-star all the way.

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