What is COPC?

COPC Inc. provides consulting, training and certification for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company is an innovative global leader that empowers organizations to optimize operations to deliver a superior customer experience across all channels.

Serchen Index

54.00
198
Employees
217
Subscribers
704
Followers
276
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