Too many phone calls reminding me that something is due in 6, 4, 3, weeks. 7 days notice is more than enough for me. But I am receiving up to 3 phone calls a day, some when my mother died, during her funeral, during my holiday. Plus emails. Plus phone messages. Sometimes 3 phone calls within an hour. Please just remind us 7-14 days out. Emails are enough. 7-21 days notice is more than enough and only ONE phone call a week.
Response from Crazy Domains:
28 October 2018 at 18:27
Firstly, we want to thank you for willingly spending your time to write us a review. Rest assured that I will raise this concern of yours to the assigned department and for sure this will not happen again in the future. Also, training and coachings are now implemented continuously.
Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]
Have a great day ahead!
Customer Experience Specialist