- Personal Website
- Email functionality
- Excellent sales staff
- Excellent technical support staff
- Excellent value for money
The company I had previously used for website and email hosting moved to a more commercial site focus and hence I needed to find a new hosting company to look after my requirements; preferably on a long term contract basis.
There are a plethora of companies offering various levels of service contracts and I spent a considerable period investigating the reviews of those companies, the pricing of their options and investigating the background of the companies offering the services. As part of my investigation I drew up a short list of companies and then called them, anonymously, to test their customer relations skills.
Crazy Domains came out on top against all the criteria I had established and reviewed against.
The sales staff were excellent from the start. They were flexible and "went the extra mile" by understanding my requirements and helping build something that met my needs, rather than simply trying to make me fit an off-the-shelf package.
Their technical support has been absolutely outstanding. The technical support staff are actually competent technical professionals and they are available 24/7.
This is in stark contrast to so many other companies where one has to go through multiple levels to finally talk to someone with (a) the requisite skills, (b) the authority, to effect a necessary change.
In practise this means is that any technical issue is resolved in minutes, as access to someone that can assist with information or resolution only takes a matter of minutes.
I would have no hesitation in recommending them to anyone requiring a hosting solution that offers great customer service, excellent technical support and superb value for money.