Crazy Domains
★★★★★ 4.7 · 2474 Reviews
What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Monday, September 28, 2020
“easy ui to manage my orders, but too many steps…”
easy ui to manage my orders, but too many steps in the checkout process. trying to sneak in additionall purchases all the time and i just always say no, and if it got in there, id be mega pissed. wish they had more options to search every single domain name. but ive been with these peeps for years and they're 100% totally fine
★★★★★
Monday, September 28, 2020
★★★★★
Thursday, September 24, 2020
“Been a customer for over 5 years, I would happily…”
Been a customer for over 5 years, I would happily endorse it and any questions are welcome.
★★★★★
Thursday, September 24, 2020
“I have been using crazy domains for 10+ years. I…”
I have been using crazy domains for 10+ years. I mostly use them for domain registrations and domain record management (DNS, transfers, etc) for myself and clients. I always recommend them. Their support is excellent. Clear communication and follow up. Most issues are resolved on the spot.
★★★★★
Tuesday, September 22, 2020
“I've made a lot of mistakes along the way, or…”
I've made a lot of mistakes along the way, or just didn't know what to do. IT support staff are friendly and very patient. Emails that I receive from support are not generic and give clear updates on what is happening. IT support staff are polite and I come away feeling better than when I started with more knowledge and an increased ability to do it for myself next time. That's not a small thing when the call centre is not based in Australia. I get better service from Crazy Domains than call centres here.
★★★★★
Tuesday, September 22, 2020
“Technical support was prompt and efficient and most importantly very…”
Technical support was prompt and efficient and most importantly very professional and friendly
★★★★★
Saturday, September 19, 2020
“Best service ever thank you! Fast efficient and know there…”
Best service ever thank you! Fast efficient and know there stuff.
★★★★★
Saturday, September 19, 2020
“Trevor was excellent. Tech issues solved in one phone call.…”
Trevor was excellent. Tech issues solved in one phone call. There's alot at stake when tech issues arise in your small business. He methodically took us through our problem, where it arose,immediately outlining & then fortifying that area of vulnerabilty. Delighted to be able to achieve a clear understanding of the detail. Much appreciated.
★★★★★
Friday, September 18, 2020
“Always attend to any problems immediately Appreciated!”
Always attend to any problems immediately Appreciated!
★★★★★
Thursday, September 17, 2020
“Excellent crew with heaps of knowledge. Recommend to anyone.”
Excellent crew with heaps of knowledge. Recommend to anyone.
