CrazyLister

Adam Currell from FarmersSolutions

What was good about this product or service overall?
Their initial customer service was pretty good.

Could anything have been better?
Yes, the whole thing could be better. They badger you after a while, I was trying to get a refund and they wouldn't do it.

How was the support? Terrible.
Terrrible experience
Terrrible experience - If you can avoid them, consider doing so.

Their main problem is that their templates belong to them, even if you make one up from their templates and pay for the right to use it, you have to pay each month, in excess of 150usd per month to keep the templates. If you don't they do their best to extort you by putting their banners and annoying images on your listings so that you have to pay. Words can't describe how useless this service is. Consider elsewhere.

This has been a long standing saga, the business operators, when i mentioned a refund 3 months plus back, would not offer one. Now, i have posted my review on here, they were happy to entertain the idea of refunding me, if i took down the review. That seems to me to be poor business practice - they had months to provide the refund i requested and wouldn't do it. Now they will. But i have to take down my review. I value the ability to inform the general public about business that don't measure up, both in their services and their subsequent actoins.

They say it's how someone handles their complaints that count and this business has, instead of taking the review on and trying to alter some aspect or grow as a result. They have chosen to report (on TrustPilot) it to try and take it down. if they take it down, another one will appear in it's place. I feel it's important to inform prospective users of my experience with Crazylister. I, personally, would never use them, they may suit your needs, I don't know. Just be careful and exercise a little caution.

brandon gasper from bamderan

Concept is great, have more professional looking listings. My experience was the complete opposite.

I created a template and applied it to approximately 300 listings. There was an error in the code and the template was not being displayed. The rep could not fix it and during the first weekend I had 1/3 of the sales that I have been having.

After 5 days I removed the template which reverted all of my listings back to original text, changed all of the store categories on ALL of the listings, and removed my html coded table that was on about half of the listings.

I lost tremendous sales since this happened. Spent over 3 weeks getting my listings back to where they were before applying the template. Now over the last week my listing impressions have decreased 50% when they had been on a steady rise (~10% every couple of weeks since starting back in December) and I have approximately 200 more listings then when I applied their template.

If you're planning on using this service, DO NOT apply to all of your listings.

It also took me over a week to get a refund. Horrible, horrible experience.

Jason

Pros:
1. Super easy to start using
2. Very nice range of templates
3. The most freedom I've seen in designing ebay templates
4. Awesome customer support - got an answer within minutes every time I emailed these guys.

Cons:
1. Would prefer to pay per listing and not on a monthly basis, although some months when I list over 10 products It's actually much cheaper.

Robin from graphic designer

I've been designing ebay templates and related graphics for eBay sellers in the past 4 years.
Until CrazyLister came along I've been using Photoshop and html but as a graphic designer CrazyLister made my life much easier and from what I've seen it actually allows non savvy people create very good designs on their own, this is definitely the easiest way to design eBay listings from all the tools I've been using so far.